Devin Palmer

Management and Customer Service professional with hands-on experience in leasing operations, client advising, and team support. Proven ability to manage competing priorities, educate clients on performance and processes, and maintain detailed documentation. Brings a strong background in relationship building, operational efficiency, and hands-on support.

Care Coordinator at Barnick Chiropractic (2025-02 – Present)

Coordinated daily front office operations, scheduling, and patient communications in a high volume, customer facing environment

• Coordinated daily front office operations, scheduling, and patient communications in a high volume, customer facing environment
• Streamlined intake and scheduling workflows using digital systems, improving operational efficiency and appointment retention
• Served as a trusted point of contact, educating clients on services, policies, and next steps while resolving concerns professionally
• Maintained thorough documentation and followed established processes to ensure accuracy and consistency

Leasing Consultant at Kartchner Property Management (2024-05 – 2024-07)

Conducted property showings and guided prospective tenants through rental applications and lease agreements

• Conducted property showings and guided prospective tenants through rental applications and lease agreements
• Processed leasing documentation accurately and efficiently, supporting occupancy and compliance goals
• Delivered high quality customer service to prospective and current residents

Technical Director at City of Rexburg (2022-08 – 2023-10)

Led and coordinated teams supporting over 25 cultural events annually

• Led and coordinated teams supporting over 25 cultural events annually
• Trained, scheduled, and supervised team members to ensure accountability, morale, and timely task completion
• Managed resources, schedules, and operational challenges in high pressure environments

Car Wash Attendant at Kaady Car Wash (2024-08 – 2025-02)

Delivered consistent customer service while resolving issues and processing payments efficiently

• Delivered consistent customer service while resolving issues and processing payments efficiently
• Maintained attention to detail and workflow efficiency in a fast paced environment

Bachelors in User Experience Design - Western Governor's University - (2025-08 - Present)

Professional Certificate in Google UX Design – Merit America (2023-10 – 2024-03)

High School Diploma – Viewmont High School