Dhebora Arruda

Dynamic professional with extensive experience in logistics, supply chain coordination, and operations within industrial and hospitality environments. Proficient in SAP, PIMS, and Microsoft Office, with a strong ability to optimize production, inventory, and shipping processes. Recognized for strong communication, cross-functional coordination, and delivering efficient, customer-focused solutions.

Pulp Planner at Howe Sound Pulp & Paper (2025-03 – Present)

• Coordinate pulp production, inventory, and shipping plans to meet customer demand and corporate logistics objectives
• Manage warehouse inventory and materials systems using SAP and PIMS, ensuring accurate tracking of production and shipments
• Plan and confirm customer orders, overseeing delivery schedules and SAP processing
• Collaborate with internal teams and external shipping companies to optimize logistics, including vessel scheduling
• Monitor product quality and manage non-conforming inventory, coordinating reprocessing or alternative sales
• Provide customers with shipment, logistics, and quality updates
• Track and analyze production, inventory, and sales data; develop reports for management decision-making
• Compile monthly export reports and support ISO 9001 customer-related processes
• Coordinate customer feedback and claims resolution across departments

Facility Services Supervisor / Pulp Planner Relief at Howe Sound Pulp & Paper (2022-02 – 2023-05)

• Supervised janitorial, yard, and shipping teams; scheduled manpower and managed training
• Coordinated pulp production planning, warehouse inventory, and shipment logistics
• Created shipments, delivery documents, and cost tracking in SAP
• Managed vessel loading plans and warehouse product flow
• Led safety meetings and addressed workplace safety concerns
• Generated reports on inventory, off-grade product, and monthly operations
• Collaborated with sales, logistics partners, and internal departments

Pulp Machine Operations at Howe Sound Pulp & Paper (2022-02 – 2023-05)

• Operated pulp machinery including baler and line driver functions
• Performed troubleshooting and quality testing on production lines
• Managed warehouse stacking and material handling processes

Shipper/Receiver at Eteros Technologies Inc (2021-07 – 2022-02)

• Prepare and ship parts using ERP systems, ensuring accuracy and efficiency
• Manage shipping documentation, records, and logistics coordination
• Receive and inspect incoming shipments for accuracy and damage
• Oversee loading/unloading and freight crating
• Support inventory control, purchasing, and warehouse operations

Concrete Worker at Urban Sawing and Scanning (2021-03 – 2021-07)

• Perform GPR concrete scanning and precision drilling
• Operate specialized cutting and sawing equipment
• Maintain strict adherence to safety standards and procedures
• Interpret plans and execute work with accuracy on construction sites

Warehouse Worker / Forklift Operator / Folder Operator at Hemlock Printers Ltd (2019-10 – 2021-03)

• Operated machinery and forklift for material handling and production
• Maintained workflow efficiency under tight deadlines
• Performed equipment adjustments, troubleshooting, and quality control
• Prepared shipments, labels, and packaging

Front Desk Supervisor at North Vancouver Hotel (2015-10 – 2019-09)

• Supervised front office operations, staffing, and scheduling
• Managed guest relations, reservations, and service recovery
• Coordinated with departments to maximize occupancy and revenue

Sales Representative / Events Planner at CCN Convention Center (2013-01 – 2015-01)

• Developed sales strategies and managed client relationships
• Planned corporate events, congresses, and fairs
• Prepared proposals, contracts, and post-sale support

Commercial Analyst at Blumar Tourism (2012-01 – 2013-01)

• Supported sales strategy development and client acquisition
• Negotiated rates with hotels, airlines, and service providers

Senior Events Coordinator at Windsor Barra Hotel and Congress (2008-01 – 2012-01)

• Coordinated event logistics, vendor relations, and operations
• Developed proposals, contracts, and managed client expectations

Diploma in Hospitality Management – SELC College

Associate Degree in Events Management – BCIT

Bachelor's Degree in Communications – FACHA