Dhugomsa Kito

Customer Engagement: Proactively greet and engage customers to identify their mobile needs, providing expert advice on smartphones, tablets, and wearable technology.

Sales & Activations: Process mobile activations, service contracts, and warranties with various carriers.

Product Knowledge: Maintain in-depth knowledge of current mobile technology, accessories, and smart living products.

Mobile Sales Advisor - Best Buy - Medicine Hat, AB

(2026-01)

• Customer Engagement: Proactively greet and engage customers to identify their mobile needs, providing expert advice on smartphones, tablets, and wearable technology.
• Sales & Activations: Process mobile activations, service contracts, and warranties with various carriers.
• Product Knowledge: Maintain in-depth knowledge of current mobile technology, accessories, and smart living products.
• Store Operations: Assist with inventory management, merchandising, and, for some roles, opening/closing store operations
• Solution Selling: Build connected solutions (e.g., pairing phones with smartwatches or smart home products).

Pharmacy Assistant - Pharmsave Pharmacy - Medicine Hat, AB

(2025-05 - 2026-05)

• Assist the Pharmacist with the preparation, packaging, and distribution of patient prescriptions
• Enter, scan and process prescriptions using Kroll Pharmacy software
• Evaluate legality, interpret and input all prescriptions, labels and consent forms to ensure patient information is up to date and in the pharmacy's computer system
• Complete documentations such as third party management and reconciliation, filling prescriptions, printing, invoices, etc.
• Monitor inventory levels and identify approaching and critical expiry dates
• Assisting with cashier responsibilities as required

Delivery Driver - UniUni - Medicine Hat, AB

(2024-06 - 2025-05)

• Transport packages and documents safely and efficiently to designated locations.
• Load and unload items from your vehicle.
• Ensure packages arrive undamaged and on time.
• Communicate effectively with customers and team members.
• Follow delivery schedules and optimize routes.
• Perform basic vehicle maintenance as needed.
• Deliver small packages and envelopes.
• Adapt to a fast-paced, dynamic environment.
• Utilize strong problem-solving skills for efficient delivery operations.
• Work independently or collaboratively in a team setting.
• Maintain attention to detail and excellent organizational skills.

Practicum Student - Rexall Pharmacy - Medicine Hat, AB

(2024-04 - 2024-06)

• Assist Pharmacist or the Registered Pharmacy Technician in filling prescriptions
• Assist patients picking up prescriptions
• Enter, scan and process prescriptions using Kroll Pharmacy software
• Maintain accurate data in pharmacy files and computer drives
• Verify that customer receives correct prescription(s)
• Maintain workflow through effective task prioritization and teamwork
• Answer the phone and respond to inquires from internal and external customers
• Screen telephone calls for the Pharmacist(s)
• Order, receive and maintain inventory of medications
• Prepare and process billings, claims, disbursements and related documents
• Review invoices or other documentation
• Pack and ship prescription orders according to established protocols
• Maintain pharmacy records

Tiles Installer - Independent Contractor - Edmonton, AB

(2021-06 - 2022-09)

• Install and assemble various products according to specifications and instructions
• Use hand tools, power tools, and other equipment to complete installations
• Ensure proper alignment, fit, and functionality of installed tile
• Test installed products to ensure they are in working order
• Troubleshoot and resolve any issues or problems that may arise during installation
• Follow safety procedures and guidelines to maintain a safe working environment
• Communicate with customers to provide updates on installation progress and address any concerns or questions

Drywall Installer and Finisher - Drywall Contractor Edmonton - Edmonton, AB

(2018-05 - 2020-10)

• Apply, level and smooth coats of plaster
• Cure freshly plastered surfaces.
• Fill joints, nail indentations, holes and cracks with joint compound using trowel and broad knife
• Measure, cut, fit and install drywall sheets
• Mix plaster ingredients to desired consistency.

Sale Associate - Surplus Furniture and Mattress Warehouse - Medicine Hat, AB

(2016-04 - 2018-08)

• Support and maintain store sales (including furniture and housewares products) and service goals as communicated by Assistant Store Manager or Team Leader
• Ensure all customers are provided gracious, quick and efficient service
• Promote design services to our customers in order to elevate their shopping experience
• Build rapport with customers by demonstrating product knowledge and the use of strong interpersonal skills
• Develop new and lasting relationships with customers through prospecting and clienteling
• Provide feedback, share observations, assessments and ongoing solutions with the Assistant Store Manager or Team Leader.

Sale Associate - WirelessWave - Medicine Hat, AB

(2014-03 - 2016-06)

• Assisted customers with wireless services while securely maintaining a key holder position.
• Using my mobile expertise to provide wireless solutions and legendary service to customers
• Utilize sales approach to hit and exceed individual and team sales targets
• Handled nightly deposits, maintained store inventory along with sensitive customer information and utilized multiple computer software programs.

Diploma - Pharmacy assistant - Sundance College

Medicine Hat College

High School Diploma - Brooks composite High School