DIego Hernandez

Cybersecurity expert with a strong background in Endpoint Security, Network Security, and Cloud Security. Possesses comprehensive knowledge of networking and operating systems. Successfully implemented, configured, and provided support for cutting-edge security solutions across Latin American enterprises, including renowned companies such as Ecopetrol, Belcorp, and Banco Agrario de Colombia. Enthusiastic about collaborative teamwork and empowering clients.

Fluent in multiple languages: Spanish (native), English (full proficiency), and currently advancing proficiency in French through the Quebec Francisation program.

WORK HISTORYIMPLEMENTATION AND SUPPORT ENGINEER 06/2021 to 03/2023

TELEFONICA CYBERSECURITY & CLOUD TECH COLOMBIA S.A.S., Bogotá, Colombia

• • Installing, configuring, managing, and maintaining firewalls, antimalware and DLP consoles/agents.
• • Removed malware, ransomware and other threats from laptops, desktop systems and servers.
• • Performed root cause analysis and general troubleshooting.

SUPPORT ENGINEER 12/2019 to 05/2021

TECHNOLOGY PARTNERS S.A.S., Medellín, Colombia

• • Installing, configuring, managing, and maintaining antimalware consoles/agents.
• • Removed malware, ransomware and other threats from laptops, desktop systems and servers.
• • Performed root cause analysis and general troubleshooting.

EDUCATIONUniversidad Nacional De Colombia, Bogotá, Colombia

Bachelor of Science, Electronic Engineering Technology, 04/2018

Universidad Tecnológica de Pereira, MisionTic, Colombia

Certificate program, Web Development Programming, 12/2022