Dinese Bhatti

Senior Account & Project Manager with 11+ years of experience delivering cross-functional marketing and technology initiatives. PMP-certified Project Manager, Certified Scrum Master, and Lean Six Sigma Black Belt, with a strong record of improving operational efficiency, managing risk, and translating strategy into execution in fast-paced environments.

Project Manager - Snappy Kraken - Vancouver, BC

(2025-01)

• Lead cross-functional initiatives across Content, Engineering, Product, and Client Success to deliver marketing and platform projects on time and within scope
• Own end-to-end project lifecycles, including intake, prioritization, timelines, dependencies, and post-launch reviews
• Act as primary liaison between technical and non-technical stakeholders, ensuring alignment, accountability, and smooth delivery
• Coordinate QA, compliance-sensitive testing (email and SMS), and risk management, escalating bugs and blockers through resolution
• Partner with enterprise financial services clients including Carson Group, LPL Financial, and Republic Group to deliver compliant marketing and platform initiatives within regulated environments

Associate Director of Project Management - MIK Studio

(2024-04 - 2024-10)

• Provided strategic oversight across digital and audio production accounts
• Led and mentored cross-functional teams to ensure quality and on-time delivery
• Owned resourcing, prioritization, and delivery planning across concurrent initiatives
• Acted as senior escalation point for clients and stakeholders

Account Manager - MIK Studio

(2023-11 - 2024-03)

• Managed digital and audio production projects from intake through delivery
• Served as primary client contact, ensuring clear communication and delivery standards
• Oversaw workflows, timelines, and coordination with globally distributed teams

Senior Project Manager - Revenue Pulse

(2022-04 - 2023-08)

• Partnered with operations, analytics, and product teams to deliver prioritized growth initiatives
• Streamlined processes and cross-functional coordination to reduce delivery timelines
• Developed RACI charts, timelines, and milestone plans for predictable execution
• Facilitated stakeholder syncs and status updates to maintain alignment

Senior Project Manager & People Manager - Brainrider

(2021-07 - 2022-03)

• Implemented improved project scoping processes, enhancing timelines and client satisfaction
• Managed budgets, KPIs, and performance reporting for senior leadership
• Produced executive-level reports supporting informed decision-making

Project Lead - LGM Financial

(2020-08 - 2021-07)

• Defined project scope, objectives, resourcing, and deliverables for marketing initiatives
• Led retrospectives and continuous improvement efforts
• Managed risks and dependencies to ensure on-time, on-budget delivery

Marketing Specialist & Project Lead - PNI Media

(2018-11 - 2020-07)

• Delivered multi-channel marketing campaigns for ecommerce and retail brands (Costco, Staples, Sam's Club), supporting customer acquisition and engagement initiatives
• Led PPC and digital initiatives to improve engagement and ROI
• Collaborated with media teams on planning and execution of media buys across digital and social channels, including Instagram and YouTube

Project Manager - Wishpond

(2016-03 - 2018-11)

• Managed a portfolio of 60+ concurrent campaigns
• Delivered data-driven solutions to improve client retention

Events & Project Coordinator - Walt Disney Company

(2015-01 - 2016-01)

• Coordinated events aligned with stakeholder expectations and budget requirements
• Supported financial assessments and large-scale logistical planning

Diploma - Digital Marketing - RED Academy

Coursework - Public Relations - BCIT

Coursework - Project Management - BCIT