Dishan Fernando

Enthusiastic and professional. Experienced administrative assistant with training in a wide range of office administration tasks. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information to clients and acting as liaison between departments.

The Source- Sales and Marketing Associate (Sep 2022 to Present)

Responsibilities

➢ Greet customers and makes them feel comfortable.

➢ Interact with customers, helping and responding to queries about products and purchases.

➢ Provide recommendations according to customer needs & preferences.

➢ Locates merchandise for customers and places orders.

➢ Introduces promotions and new products to customers.

➢ Operates cash register and handles cash payments and credit card processing.

Furniture Spot Pvt. Ltd – Office Administrative Coordinator (Jan 2020 – Jan 2022)

Responsibilities

➢ Sorts incoming mail, faxes, and courier deliveries for distribution. ➢ Prepares and sends outgoing faxes, mail, and courier parcels.

➢ Assists with entering invoices, process customer payments.

➢ Respond to internal and external inquiries in a professional manner. ➢ Calendar/Meeting management

➢ All other tasks required for the smooth and efficient running of the office.

Tharaka

Furniture – Administrative Assistant (Jan 2019 – Jan 2020)

Responsibilities

➢ Compose routine correspondence (emails, memos, and letters).

➢ Answer, screen, and direct phone calls for departments.

➢ Respond to internal and external inquiries in a professional manner.

➢Store, retrieve and disseminate information to internal and external stakeholders.

➢ Maintain project folders as well as department databases and filing systems.

➢ Sort, code, and file documents both in electronic and hard copy format.

➢ Other administrative projects as assigned.

Master of Business Administration University Canada West, Canada

Graduated Bachelor of Arts with Honors International Business Management - Staffordshire University United Kingdom