Divya Khanna

A dedicated and detail-oriented Assistant Baker with 2+ years of experience in high-volume production, skilled in scaling ingredients, mixing, proofing, and baking, with a strong focus on sanitation and safety standards. Proficient in preparing pastries, breads, and cakes while ensuring consistent quality and assisting head bakers to meet daily production goals and deadlines. Proven ability to manage baking operations, develops new recipes, and ensures compliance with safety and sanitation standards.

Assistant Baker - Lovely Sweets Bakers and Restaurants - Calgary, AB

(2025-12)

• Coordinate with 7 food service employees to ensure timely preparation of baked goods for daily service
• Review daily production records, determine recipes, and secure ingredients and equipment
• Weigh, measure, and mix ingredients according to standardized recipes for various baked goods
• Prepare and bake cakes, rolls, muffins, breads, and other items
• Clean and maintain work areas, counters, and equipment to ensure sanitary conditions
• Label, store, and document leftover foods, and manage inventory records
• Managed the portioning and packing of menu items for delivery
• Measured and mixed ingredients, adjusted recipes for serving sizes, and ensured quality control

Customer Service Representative - Hudson Group YYC Airport - Calgary, AB

(2022-06 - 2023-10)

• Customer experience and communication by determining the customer's needs
• Handled returns/exchange/complaints graciously and effectively
• Worked with other store associates to achieve excellent customer service, product knowledge, and follow-through

Administrative Office Assistant - HV Global Immigration Ltd - Calgary, AB

(2022-09 - 2023-10)

• File & Document Management: Preparing, organizing, and maintaining immigration applications and client files
• Client Support and Administrative Duties: Communicating with clients, scheduling appointments, and providing compassionate, culturally sensitive service

Assistant Baker (Helper) - Anand Bakery - India

(2020-09 - 2022-06)

• Measuring, sifting, and mixing ingredients according to recipes
• Assisting with kneading, shaping, proofing, and baking breads, pastries, and batters
• Cleaning and sanitizing mixers, ovens, tools, and workspaces to meet health standards
• Packaging finished goods, applying labels, and stocking shelves or displays
• Receiving deliveries, organizing storage, and reporting low ingredient levels
• Occasionally assisting with front-of-house needs, such as answering customer questions or fulfilling special orders

M.Com - Manav Bharti University (2012)

B.Com - Punjabi University (2009)