Duclair Frantz

Hard-working and reliable individual with strong work ethics. Detail oriented with excellent multitasking and prioritizing skills. Punctual and responsible team player with good communication skills, fluent in French and English.

Technician at Bell Technical Solutions (2022-01 – Present)

To be the face of Bell and meet the expectations of our valued clients and customers.

• Install, repair, and maintain Bell's most advanced Fiber and Copper Network
• Work independently offer assistance if required to fellow technicians
• Promote Bell services and products
• Troubleshoot telecommunications issues using training, tools and equipment provided
• Adhere to Health & Safety Policies

Parking Control Helper, On call at City of Ottawa (2021-01 – Present)

• Enforced the street parking By-Law and related policies for snow removal and street sweeping
• Maintained assigned patrol beat as per schedule, or as requested by the client
• Responded to calls from the client for parking By-Law enforcement
• Completed daily logs and written reports, as necessary

Security Guard at Allied Security (2020-01 – 2021-12)

• Greeting visitors, checking visitors in and out
• Reviewing and verifying visitor identification
• Securing assigned posts
• Patrolling on foot
• Keeping accurate notes and preparing detailed reports

Municipality Law Enforcement Officer (M.L.E.O) at Epic Parking Control Services Inc (2018-01 – 2019-12)

• Enforced the private parking By-Law and related policies
• Maintained assigned patrol beat as per schedule, or as requested by the client
• Responded to calls from the client for parking By-Law enforcement
• Completed daily logs and written reports, as necessary
• Performed other duties as requested by the supervisor

Parking Enforcement Officer at G4S Secure Solution (2017-01 – 2018-12)

Ability to providing quality customer service.

• Patrols assigned area, such as public parking lot or section of city, to issue tickets to overtime parking violators
• Reported missing traffic signals or signs to superior at end of shift
• Chalked tires of vehicles parked in unmetered spaces, record time, and return at specified intervals to ticket vehicles remaining in spaces illegally
• Completed daily logs and written reports, as necessary
• Performed other duties as requested by the supervisor

Retail Supervisor at Tropic S.A. (2014-01 – 2016-12)

• Welcomed customers and discussed type, quality and quantity of merchandise and services sought for purchase
• Advised customers on use and care of merchandise
• Prepared merchandise for purchase
• Assisted in display of merchandise
• Maintained sales records for inventory control

Logistics Assistant at Handicap International (2011-01 – 2013-12)

• Determined method of shipment and arranged both domestic and international shipping
• Prepared bills, customs forms, invoices, and other shipping documents
• Inspected and verified incoming goods against invoices or other documents
• Responsible for record keeping of any shortages and damaged goods
• Arranged unpacked goods to appropriate storage areas
• Coordinated schedules to dispatch drivers to various locations
• Organized reports on vehicle repairs and maintenance
• Supported Logistic Manager with the numerous tasks

Diploma in Supply Chain Management – CDI College Brampton, Ontario Canada (2019-01 – 2021-12)

High School Diploma – Lycée Faustin Soulouque (2000-12)