Eabnat Tahsin

Dedicated worker with excellent communication, time management, and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Enbridge Gas, Toronto, ON Customer Connections Rep 

• Analyzed and collected customer information to prepare product or service reports. 
• Determined charges for services requested and arranged for billing. 
• Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders. 
• Troubleshot minor problems and reported larger technical issues. 
• Built sustainable relationships and trust with customer accounts using open and interactive communication. 

FOH Supervisor

• Create technical documentation for reference and reporting using Excel spreadsheets.

• Outlining customer requirements and preparing statistical evaluations for the betterment of the company 
• POS system monitoring and providing technical services. 
• Screening and training team members as well as supervising tasks 
• Monitoring the restaurant's cash flow and settling outstanding bills 
• Responded to assistance requests from users and directed individuals through basic troubleshooting tasks. 
• Collaborated with vendors and developers to resolve complex technical issues and recurrent faults. 
• Investigated mechanical failures or unexpected maintenance problems. 

BACHELOR OF ENGINEERING (B.Eng.) IN ELECTRICAL ENGINEERING, Toronto, ON

Toronto Metropolitan University

Relevant Coursework

• ELE 801 Electric Vehicles
• ELE 302 Electric Networks 
• COE 328 Digital Systems 
• COE 428 Algorithms and Data Structure 
• ELE 404 Electric Circuits 
• ELE 635 Communications Systems 
• ELE 734 Low Power Digital Integrated Circuits 
• ELE 846 Power Systems Protection Control 
• ELE 829 Sys Models and Identification