Ekta Dalal

Enthusiastic and proactive Algoma University student seeking a part-time position to contribute my skills and experience to a dynamic team in a challenging environment.

Worked as customer relationship manager in N V Engineer for 5 years.

• Identified and resolved customer issues promptly, ensuring a high level of customer satisfaction and retention.
• Conducted regular meetings with clients to understand their needs and goals, tailoring solutions to meet their unique requirements.
• Developed and implemented customer engagement strategies, to increase customer loyalty

I have completed my graduation in commerce from Maharshi Dayanand University, Rohtak, Haryana situated in India and presently, pursuing graduate certificate course from Algoma University, Brampton, Ontario.