Ekta Patel

As a dynamic Sales Account Manager, I bring a wealth of experience from my tenure at Apollo Health and Beauty Care, where I have a proven track record of driving high-profile business growth. My expertise lies in strategic account development and cultivating exceptional client relationships. I am adept at delivering compelling sales presentations and conducting insightful market trend analysis.

My focus is always on fostering business growth, providing outstanding customer service, and consistently achieving performance goals. My skill set positions me as an invaluable asset to any sales team, driving results and exceeding expectations.

Sales Account Manager - Apollo Health and Beauty Care

(2021-05)

• Utilized market research to identify and target new customer segments.
• Developed and maintained relationships with key stakeholders to ensure customer satisfaction.
• Developed and maintained a database of customer information to track sales activity.
• Successfully managed a portfolio of retail businesses, managing 40 million dollars profile and additionally expanding these profiles setting both the sides for profits.
• Developed and maintained a network of contacts in the industry to identify new sales opportunities.
• Responsible for budget management and forecasting for the sales team.
• Participated in trade shows and other industry events to promote products and services.
• Monitored and reported on sales performance metrics, enabling management to make informed decisions.
• Developed and implemented strategies to increase sales of existing products.
• Prepared and presented monthly reports on sales activities and results to executive team.
• Collaborated with internal teams to develop and launch new products and services.
• Established and maintained solid relationships with clients, ensuring a high level of customer satisfaction.
• Developed and maintained a database of clients and prospects for targeted marketing campaigns.
• Utilized CRM to track customer data and generate reports on sales performance.
• Developed and implemented a pricing strategy to maximize profits and ensure competitiveness.
• Negotiated contracts with potential clients to maximize profits and secure long-term relationships.
• Analyzed customer data to identify sales trends and opportunities for improvement.

Sales and Marketing Coordinator - Apollo Health and Beauty Care

(2020-05 - 2021-05)

• Managed customer service inquiries to ensure customer satisfaction.
• Created marketing collateral, including brochures, flyers, and print ads.
• Utilized data analysis to identify customer segments and target markets.
• Developed and managed the company's digital marketing strategy.
• Developed email campaigns to promote new product launches.
• Developed and managed marketing strategies to reach new customers.
• Generated reports to analyze sales and marketing performance.
• Developed and managed customer outreach programs to increase sales.
• Collaborated with cross-functional teams to develop and implement product launch plans.
• Conducted market research to identify emerging trends and opportunities for product development.
• Created and implemented strategies to increase customer engagement.
• Conducted market research to identify customer needs and preferences.
• Compiled and presented regular marketing reports to management highlighting key metrics and achievements.
• Co-ordinated and managed product marketing data for Walmart, Amazon, Lowe's, Home Depot, Loblaws and Shoppers Drug Mart

Quality Assurance Associate - Apollo Health and Beauty Care Inc.

(2017-01 - 2020-05)

• Responsible for timely Release of NHP, Cosmetic and OTC batches and ensure all product released are in compliance with GMPs
• Initiate and conduct Corrective Actions and Preventative Actions (CAPA) investigations
• Leading Internal Audits, assist in agency audits, developing CAPAs
• Initiate Change controls and assist in change management systems
• Log and review customer complaints; evaluate and investigate complaints

Auditor - Apollo Health and Beauty Care Inc.

(2016-08 - 2016-12)

• Ensure compliance in cGMP standards in Manufacturing and Packaging areas in appropriate PPEs
• Audit on-line processes to ensure product specific requirements
• Review Statistical Process Control Charts (SPC) & production Fill Sheets and logbooks
• Ensure all product-sampling requirements including identification, documentation & storage of samples e.g., Legal Retain, Line Standards, Micro, Customer etc. are completed on a timely & orderly basis

Masters of Sciences - Biotechnology - Sardar Patel University (2011-06 - 2013-05) Department of Biosciences, V.V Nagar, Gujarat, India

Bachelors of Sciences - Biotechnology - N.V Patel College of Pure and Applied Sciences (2009-06 - 2011-05) V.V Nagar, Gujarat, India