Elif Bakay

To obtain a position as an Office Administration

Office Administration (Co-op Placement) at RUMI Canadian Academy (2025-06 – Present)

• Assisted employees with daily filing document organized documents according to dates
• Answered front office incoming phone calls and inquiries and answered question as applicable and scheduled appointments for clients according to advisors
• Prepared and edited business documents according to advisors
• Supported customers and delivered messages while also using basic office equipment including photocopying, scanning documents and emailing to assigned staff
• Maintained organized records and files manually and electronically

Administrative Clerk Social Assistance Department at Office of the District Governor (2019-01 – 2021-12)

• Assisted Turkish citizens with social assistant applications and programs to register
• Registered clients for social support programs and applications
• Provided information and guidance regarding government assistance services
• Entered and updated client's personal information and completing assessments to support clients needs electronically
• Reviewed and assessed supporting documentation for benefit applications, including child benefits, housing/rent, food assistance, utilities, disability support, and living conditions

Office Support Assistance - Date Entry (Summer Contract) at Modima textile ltd (2015-01 – 2018-12)

• Assisted with data entry tasks during summer periods in a textile office environment
• Supported in updating and organizing digital records
• Helped verify data for errors and ensured information
• Maintained confidentiality while handing company documents and records

Bakery & Kitchen Assistant / Customer Service at Urla Fine Food Turkish Market (2022-01 – 2023-12)

• Assisted in bakery and kitchen preparation, including basic food production
• Helped prepare baked goods and organized it on the racks
• Provided front counter assistance and supported customer service operations during high-volume periods to ensure efficient service
• Assisted with kitchen and front staff to ensure daily operations

Receptionist (Front Desk, Part Time) at Ada Suite Apartments (2016-01 – 2018-12)

• Greeted guest and handled check-in and check-out process
• Scheduled and coordinated and managed with customers to book and reserve the rooms according to available dates
• Answered phone calls for inquiries and booked with reservations
• Managed daily front desk operations and support guest requests during their stay
• Coordinated with cleaning and maintenance staff to ensure rooms were ready for guest
• Updated daily available rooms through the portal

Diploma in Business Administration – Academy of Learning Career College (2026)

Bachelors in Public Administration – Kahramanmaras Sutcu Imam University (2018)