Office Administration (Co-op Placement) at RUMI Canadian Academy (2025-06 – Present)
- Assisted employees with daily filing document organized documents according to dates
- Answered front office incoming phone calls and inquiries and answered question as applicable and scheduled appointments for clients according to advisors
- Prepared and edited business documents according to advisors
- Supported customers and delivered messages while also using basic office equipment including photocopying, scanning documents and emailing to assigned staff
- Maintained organized records and files manually and electronically
Administrative Clerk Social Assistance Department at Office of the District Governor (2019-01 – 2021-12)
- Assisted Turkish citizens with social assistant applications and programs to register
- Registered clients for social support programs and applications
- Provided information and guidance regarding government assistance services
- Entered and updated client's personal information and completing assessments to support clients needs electronically
- Reviewed and assessed supporting documentation for benefit applications, including child benefits, housing/rent, food assistance, utilities, disability support, and living conditions
Office Support Assistance - Date Entry (Summer Contract) at Modima textile ltd (2015-01 – 2018-12)
- Assisted with data entry tasks during summer periods in a textile office environment
- Supported in updating and organizing digital records
- Helped verify data for errors and ensured information
- Maintained confidentiality while handing company documents and records
Bakery & Kitchen Assistant / Customer Service at Urla Fine Food Turkish Market (2022-01 – 2023-12)
- Assisted in bakery and kitchen preparation, including basic food production
- Helped prepare baked goods and organized it on the racks
- Provided front counter assistance and supported customer service operations during high-volume periods to ensure efficient service
- Assisted with kitchen and front staff to ensure daily operations
Receptionist (Front Desk, Part Time) at Ada Suite Apartments (2016-01 – 2018-12)
- Greeted guest and handled check-in and check-out process
- Scheduled and coordinated and managed with customers to book and reserve the rooms according to available dates
- Answered phone calls for inquiries and booked with reservations
- Managed daily front desk operations and support guest requests during their stay
- Coordinated with cleaning and maintenance staff to ensure rooms were ready for guest
- Updated daily available rooms through the portal
