YOUTH SUCCESS COACH at CONSEIL SCOLAIRE FRANSOSUD (2024-02 – Present)
- Facilitated non-therapeutic group sessions to support students navigating grief, divorce, or significant loss, fostering emotional resilience and peer support.
- Implemented conflict resolution strategies and anti-bullying initiatives.
- Conducted workshops on stress and anxiety management, incorporating mindfulness techniques to enhance students' coping mechanisms.
- Developed and led suicide prevention programs, increasing awareness and providing critical resources to at-risk youth.
- Guided students in developing healthy communication and social skills through interactive group activities and role-playing exercises.
- Employed active listening and empathetic communication to build trust and effectively address individual student concerns.
- Connected students with community mental health resources, ensuring access to comprehensive support services.
- Delivered professional development sessions for school board employees on student behavior management and positive reinforcement strategies.
TRANSPORT AND LOGISTIC AGENT at CONSEIL SCOLAIRE FRANSOSUD (2022-01 – 2024-12)
- Support the Executive Director of Operations and Transportation in the daily coordination of the student transportation service
- Being the contact point with transportation companies
- Create changes to all bus routes
- Ensure that all security standards related to transport are in place and respected
- Maintain document up to date (carrier profile, insurance, WCB)
- Manage rentals with external organizations
ADMINISTRATIVE ASSISTANT at ÉCOLE TERRE DES JEUNES (2016-01 – 2022-12)
- Answer and direct phone calls
- Report preparation
- Order office supplies and research new offers and suppliers
- Provide general support to visitors
- Resolve administrative issues
TEACHER'S ASSISTANT at ÉCOLE TERRE DES JEUNES (2016-01 – 2022-12)
- Assisted children on their learning
- Assisted children on their ability development
- Collaborate with the school team
- Give constructive feedback to teacher
EDUCATOR at LES PETITS ECOLIERS DAY CARE (2014-01 – 2014-12)
- Create a living environment conducive to the development of the child
- Facilitate educational activities known to be driving the development of the child
- Establish a close relationship with parents and colleague
- Meet the needs related to the health of the child
TEACHER'S ASSISTANT at ECOLE SANS-FRONTIÈRES (2013-01 – 2014-12)
- Assisted a 6 years old child with special needs
- Provided supervision during recess and lunch hour
- Replaced secretary on occasional basis
INSURANCE SALES AGENT at DESJARDINS GENERAL INSURANCE (2004-01 – 2012-12)
- Helped clients select home and vehicle insurance that suited their needs while respecting Insurer's policies
- Calculated premiums and establish payment method
- Answered client queries, performed modifications to insurance policies as per client requests, and updated client files
- Ensured client satisfaction and loyalty
- Developed network to find new customers and generate lists of prospective clients
- Fostered and maintained business relationships with business partners
- Called on policy holders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries
- Invested self in team work and enterprise
Accounts Receivable at Groupe D'Onofrio (2003-01 – 2004-12)
Travel Agent at Voyage Révasol (1999-01 – 2000-12)