Ella Adiamuwe

Energetic food service professional focused on satisfying customers and boosting sales. Serves guests with professionalism and helps server team excel. Brings stamina for long shifts and attention to detail. Friendly and customer-focused server with strong interpersonal talents and POS system proficiency. Comfortable working independently and collaborates well with coworkers and supervisors. Makes quick and quality customer service and business decisions with fast-paced, high-volume environment.

Front Desk in LEGEND Hotel & Bull Restaurant - Opeyemi Olaposi - Lagos, NIGERIA

(2024-10 - 2025-08)

• Placed prepared food and beverages on plates and trays, following restaurant procedures.
• Fostered deep knowledge of available beverages to advise guests on alcohol and soft drink choices.
• Anticipated guest needs to expedite drink refills and place setting clearance.
• Reviewed meal tickets for order completeness before preparation and guest delivery.
• Greeted all guests with smile and friendly welcome.
• Transported food products, cleaned tables and counters, and stocked dining room supplies

Sale Associate in Ashluxury - Ire Emmanuel - Lagos Nigeria, Lagos

(2024-07 - 2025-07)

• Embodied company mission and values through honesty, integrity and high-quality performance.
• Collaborated effectively with cross-functional teams to streamline processes and improve operational efficiency.
• Managed and prioritized multiple projects simultaneously, consistently meeting deadlines and exceeding expectations.
• Used data-driven strategies to optimize operational processes and improve performance.
• Used POS system to scan customer purchases, calculate prices and process transactions.

Boutique Manager in G.E.C.E.C.I's Apparel - Grace Chuks - Lagos NIGERIA, Lagos

(2024-05 - 2024-12)

• Recruited and hired new personnel, prioritizing previous retail promotional experience and amiable personalities.
• Exceeded sales goals by tailoring inventory to specific customer preferences and desires.
• Observed sales personnel, offering feedback on methods of increasing sales conversions and enhancing customer service outcomes.
• Provided employee enrichment initiatives to drive worker morale and increase revenue by enhancing personnel engagement.

Trainee in a PRIVATE Airline Named EXICUJET - Chuks Abiamuwe - Lagos NIGERIA, Lagos

(2024-03 - 2024-10)

• Delivered documentation and materials to project managers and employees.
• Addressed issues and complaints to maintain professional relationships and provide excellent customer service.
• Observed and shadowed field professionals to obtain more information and skills.
• Supported and handled basic tasks to improve team operations.

Cashier at CIAR Fashion House - John Adetola - Lagos NIGERIA, Lagos

(2023-01 - 2024-10)

• Used clerical abilities to support needs of office staff and administrative team members.
• Shared information about office hours, procedures and requirements to resolve walk-up and telephone questions.
• Greeted guests promptly and consistently set professional tone with friendly assistance.
• Updated and managed digital and physical office records.
• Operated POS system, processed transactions and issued receipts.
• Returned non-purchased products to shelves, maintaining strong visual merchandising.
• Balanced cash drawers at shift beginning and end.
• Greeted customers with prompt and friendly service.
• Accepted checks, debit and credit cards, and gift certificates in line with company policy.
• Processed cash register transactions on POS and provided correct change.

Receptionist : Stamford Bridge Hotel - Martin Williams - London, Uk

(2023-07 - 2024-08)

• Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.
• Handled multiple tables simultaneously with high service quality.
• Completed opening and closing checklists according to set standards.
• Fostered fun atmosphere and family-style work environment consistent with company brand.
• Took orders, made drinks, and provided refills for guests.
• Updated and managed digital and physical office records.

Bachelor of Arts - Business Administration And Management - Business Administration And Management - Northern Alberta Institute of Technology, Edmonton (2029-05)