Front Desk in LEGEND Hotel & Bull Restaurant - Opeyemi Olaposi - Lagos, NIGERIA
(2024-10 - 2025-08)
- Placed prepared food and beverages on plates and trays, following restaurant procedures.
- Fostered deep knowledge of available beverages to advise guests on alcohol and soft drink choices.
- Anticipated guest needs to expedite drink refills and place setting clearance.
- Reviewed meal tickets for order completeness before preparation and guest delivery.
- Greeted all guests with smile and friendly welcome.
- Transported food products, cleaned tables and counters, and stocked dining room supplies
Sale Associate in Ashluxury - Ire Emmanuel - Lagos Nigeria, Lagos
(2024-07 - 2025-07)
- Embodied company mission and values through honesty, integrity and high-quality performance.
- Collaborated effectively with cross-functional teams to streamline processes and improve operational efficiency.
- Managed and prioritized multiple projects simultaneously, consistently meeting deadlines and exceeding expectations.
- Used data-driven strategies to optimize operational processes and improve performance.
- Used POS system to scan customer purchases, calculate prices and process transactions.
Boutique Manager in G.E.C.E.C.I's Apparel - Grace Chuks - Lagos NIGERIA, Lagos
(2024-05 - 2024-12)
- Recruited and hired new personnel, prioritizing previous retail promotional experience and amiable personalities.
- Exceeded sales goals by tailoring inventory to specific customer preferences and desires.
- Observed sales personnel, offering feedback on methods of increasing sales conversions and enhancing customer service outcomes.
- Provided employee enrichment initiatives to drive worker morale and increase revenue by enhancing personnel engagement.
Trainee in a PRIVATE Airline Named EXICUJET - Chuks Abiamuwe - Lagos NIGERIA, Lagos
(2024-03 - 2024-10)
- Delivered documentation and materials to project managers and employees.
- Addressed issues and complaints to maintain professional relationships and provide excellent customer service.
- Observed and shadowed field professionals to obtain more information and skills.
- Supported and handled basic tasks to improve team operations.
Cashier at CIAR Fashion House - John Adetola - Lagos NIGERIA, Lagos
(2023-01 - 2024-10)
- Used clerical abilities to support needs of office staff and administrative team members.
- Shared information about office hours, procedures and requirements to resolve walk-up and telephone questions.
- Greeted guests promptly and consistently set professional tone with friendly assistance.
- Updated and managed digital and physical office records.
- Operated POS system, processed transactions and issued receipts.
- Returned non-purchased products to shelves, maintaining strong visual merchandising.
- Balanced cash drawers at shift beginning and end.
- Greeted customers with prompt and friendly service.
- Accepted checks, debit and credit cards, and gift certificates in line with company policy.
- Processed cash register transactions on POS and provided correct change.
Receptionist : Stamford Bridge Hotel - Martin Williams - London, Uk
(2023-07 - 2024-08)
- Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.
- Handled multiple tables simultaneously with high service quality.
- Completed opening and closing checklists according to set standards.
- Fostered fun atmosphere and family-style work environment consistent with company brand.
- Took orders, made drinks, and provided refills for guests.
- Updated and managed digital and physical office records.
