Teya Saba
Front desk Administrator
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About
Bachelor of Science graduate with hands-on clinical exposure in a dental practice setting and extensive experience interacting directly with patients in both clinical and professional service environments. Developed strong communication and leadership skills through several years of experience in fast-paced customer service roles, supporting positive patient experiences and effective teamwork within clinical environments.
Experience
Front desk Administrator - Dr. Hassan El-Awour Dental office - Mississauga, ON
(2024-08)
- Manage patient scheduling and coordinate daily clinic workflow in a busy dental practice
- Assist patients with appointment coordination, treatment-related questions, and administrative processes
- Handle billing for hygiene and dental treatments, including processing claims through government and private dental insurance plans
- Maintain familiarity with dental insurance policies to support accurate billing and assist patients in understanding treatment coverage
- Support dentists and clinical staff to ensure efficient patient flow throughout the day
- Communicate effectively with patients experiencing anxiety or concerns to help maintain a positive clinical experience
Server - REDS Restaurant - Mississauga, ON
(2023-03 - 2024-05)
- Provided professional and attentive service to customers in a fast-paced, high-volume restaurant environment
- Maintained strong knowledge of menu items to answer questions and make recommendations
- Communicated effectively with kitchen and team members to ensure timely and accurate order delivery
- Managed multiple tables simultaneously while maintaining organization and attention to detail
Sales Associate - Victoria's Secret - Mississauga, ON
(2022-04 - 2023-01)
- Connected with customers by asking open-ended questions and assisting clients with product selection and fit recommendations
- Coordinated with team members to meet daily sales goals and maintain high service standards
- Maintained an organized and welcoming store environment
- Processed transactions accurately and efficiently in a fast-paced retail setting
Education
Bachelors of Science (Honours) - Medical Sciences - Brock University (2020-09 - 2025-06)
High school diploma - Sherwood Secondary School (2015-09 - 2019-06)