Eric Lafrance

Versatile, detail-oriented, and self-reliant professional with extensive experience in customer service, operational administration, quality inspection, and logistics management. Recognized for excellent adaptability, punctuality, and effective priority management in demanding environments. Comfortable with computer tools and customer communication, I would like to put my organizational skills and professionalism to work as part of a remote team.

Cook & Operations Management - La popotte à Isa & fille

(2023-09)

• Managed orders, monitored inventory, and carefully organized daily tasks.
• Communicated effectively with the team to ensure customer satisfaction and meet deadlines.
• Worked independently in managing time and strictly applying quality standards.

Quality Inspector - La Compagnie Électrique Lion - Saint-Jérôme

(2022-01 - 2023-06)

• Conducted meticulous inspections, monitored compliance, and rigorously applied established standards.
• Prepared anomaly reports, entered inspection data, and documented production steps.
• Applied analytical rigor, worked independently, and consistently adhered to quality criteria.

Mechanic and Maintenance Attendant - Rayonese Textile Inc.

(2018-09 - 2021-03)

• Methodically diagnosed and resolved technical problems under pressure.
• Maintained maintenance records and managed service priorities.

Cook / Ship's Steward — Corporal - Forces armées canadiennes - Ottawa

(2007-09 - 2013-03)

• Demonstrated exemplary discipline, structure, and strict adherence to instructions and operational protocols.
• Handled logistics, procurement, inventory records, and demanding teamwork.

Store Manager - Chaussures Yellow - La Baie

(2003-11 - 2007-06)

• Provided customer service and advice, handled requests, and resolved complaints or disputes.
• Managed administrative operations, scheduled shifts, handled deposits, and managed the team.

DEP - Sales and Consulting - Centre professionnel Oasis, Chicoutimi (2003 - 2004)

Secondary School Diploma (DES) - Polyvalente de La Baie (1998 - 2003)