Customer Service Representative
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I have over 30 years experience with customer service and have worked with team member to communicate and respond to customer interactions in a professional manner. I stay on top of demands in a fast paced environment.
I have gained much knowledge of electric utility service supply policies, rate structures, payment options, collection and privacy policies. I have also proven myself to be a team player through my many years of customer service and call centre experience.
Graduated in June 1987 - Grade 12 - received diploma
Completed Basic Electricity and Electrical Safety Awareness Training
Knowledge of Northstar CIS - File Nexus - Microsoft Office Programs
