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Erley Lafleur

Erley Lafleur

Customer service

Talent
Tecumseh, OntarioMember since June 5, 2023
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About

Relevant experience in customer service, finance, business management administration, fast food and personalized teaching

  • Very good knowledge of business administration, accounting, finance, management sales and marketing, health and safety standards, French and English, Spanish, Creole (spoken and written)
  • Proficiency in Office Suite, including Word, Excel, Power Point, Simply Accounting, Impôt

Expert, Outlook, MS Project, Access and Visio

Ability to analyze, synthesize and advise on personal financial data and customer objectives and advise them

  • Ability to work under pressure, react to the unexpected, communicate knowledge and knowledge and motivate
  • Dynamic, enterprising, confident, resourceful, versatile, reliable, organized, honest

Experience

Finance/ Marketing

  • Develop and evaluate a financial plan based on the needs and objectives of individuals or organizations 
  • Develop, implement and evaluate and coordinate marketing strategies to promote financial products and services and improve customer service.
  • Coordinate the planning, implementation, management and evaluation of team projects using project management principles.
Computer science 
  •  HTML/CSS, C++ 
  • Learned and implement the fundamental concept of machine learning, including data visualization, data preparation and model evaluation
Customer service 
  • Reception and accompaniment of the customers
  • Taking commands and presenting the menu 
  • Assessing and responding to customers needs

Education

University Of Windsor

  • Specialize in finance with a minor in Computer Science 

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