Essam Razaq
Customer service,Sales,Administrative,Accounting
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About
Bachelor’s in Business Administration from National American University, with
17 years of work experience in UAE,
always a warm and friendly demeanor!
Skilled at conflict resolution. Team builder who is acutely attentive to the employee and guest needs.
Punctual problem solver and an avid multitasked.
Track record of being an essential part of the management team and instrumental in providing effective solutions that produce immediate impact and contribute to the establishment’s long-term success.
Experience
Keter Canada Inc, Plastic Manufacturing - Production Department, Milton - Ontario (Current Job/Temporary) Nov 2023
Client Relations Executive
Bravo Awards & Gifts LLC – Abu Dhabi - July 2017– Oct 2023
-Manage the entire sales cycle from finding a client to securing a deal.
-Serve as a point of contact for clients and internal company teams.
-Maintained accounts of top customers including: ADNOC, Baniyas Investments, FBMA (Fatima Bint Mubarak Ladies Sports Academy), Aldar Academies, Emirates National Schools, Musanada, ENEC (Emirates Nuclear Energy Corporation), ACTVET (Abu Dhabi Centre for Technical and Vocational Education and Training).
-Participate in the creation of communication strategies that meet client objectives.
-Manage the day-to-day operations for all client accounts.
-Collaborate effectively with sales team and printing production team.
-Gained a trusted advisor status with every customer through bringing unmatched value and excellent customer service.
-Secured large customer base by helping resolve credit and billing issues.
-Managing client relationships to build a reputation for excellent service and generate repeat business.
Education
Bachelors of Science in Business Administration from National American University
