Vinay Poddar

• 12+years of experience in customer service, P&L, revenue generation, sales and marketing, operations, customer relationship management and accounts management with institutions, corporates and channels, establish relationship by liaising with range of stakeholders.
• Trained, motivated executives’ and administrated business development, toll free, email, chat, BPO, KPO, corporate, MIS, EMS, online support, technical support, product delivery, admissions, enrolments and activation department team to make sure query addressed to reach customer satisfaction not less than 95%. I have excellent communication and listening skills.
• Understand market strategies and monitor competitor activities to enhance products and services qualities to generate prospect and to accomplish consumer requirements to increase revenue along with the team;

12+years of experience in customer service, P&L, revenue generation, sales and marketing, operations, customer relationship management and accounts management with institutions, corporates and channels, establish relationship by liaising with range of stakeholders.

Master of Business Administration

Karnataka State Open University • Mysuru, India

Dual Specialization: Marketing & Project Management

Bachelors of Business Administration in Information Technology

Symbiosis International University • Pune, India

Dual Specialization: Marketing and Information Technology

 Cold calling and team leading

 Assessment & analysis, analyst

 Lead generation & qualification

 Organizational development

 Sales team & front desk supervisor

 Regional or territory management

 Corporate training and planning

 Skill development & career guidance  Key account management

 Retail, B2C, B2B and global sales

 Creative leadership & direction

 Office management and administrator  Business analysis and budgeting

 Soft skills and customer support

 Team player and corporate Trainer issued Jul’23 issued Jul’23 issued Jul’23 issued Jul’23 issued Oct’22 issued Oct’20 issued Oct’20

issued Aug’20 issued Aug’20 issued May’20

Dec 2022 – Jun 2023 Jul 2019 – Dec 2022

May 2017 - Jun 2019 Jul 2016 - May 2017 Dec 2015 - Jul 2016 Jul 2010 - Dec 2015

Dec 2013 - Dec 2015 Jun 2007 - Jun 2010