Customer care, Business Administration
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Enthusiastic administrative assistant with more than 5 years of experience in administrative positions. Passionate about organizing and enjoys making sense out of chaos. Strong multi-tasker who thrives under pressure.
Quick learner adept at all things computers, especially the Microsoft Office Suite and database programs. Excellent communicator with experience writing and proofreading a variety of document types, including emails and memos. Team player who is willing to assist others to ensure that the work is completed not just on time but also at the highest quality possible.
Developed a filing system for both hard copy and digital documents that led to increased production and efficiency across the company.
Communicate with staff members to ensure clarity among departments regarding projects that saw a 20 percent increase in customer satisfaction.
Speak with clients on the phone, answer questions, and direct them to the appropriate staff member.
college diploma in Business Administration, (East West College, Calgary)Masters in Business Administration(Namibia)
