Fabien Zakani
Creator Content Editor / Customer Service
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About
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experience
Cook/Cashier Nu Bagel - Toronto
Oct 2022 - Present (3 months +)
Interacted with guests to obtain feedback on product quality and service levels. Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business. Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot. Prepared food items in compliance with recipes and portioning control guidelines.
Social Media Marketing Intern - GROW 360
Apr 2022 - Jun 2022 (3 months)
Implementation of stories and reals on Instagram and Tik-Tok Events in place for collaboration (Inauguration) Make videos and photos (Lightroom, Splice on IOS APP phone) Work social media platforms for 15+ clients Responded to comments, posts and questions from various channels. Analyzed trends in social media posts and followers to maximize views.
Operations Support Officer - Amazon
Aug 2021 - Feb 2022 (7 months)
Shipping area Receive and store goods Pick up items using scanner Pack and ship customer orders Bring box to right destinations (Dock) Scan packages at right locations Put parcels in bag, close and place in corresponding box
Social Media Marketing Intern Frenchy ASSOCIATE
May 2021 - Jun 2021 (2 months)
Plan post in Instagram
Use application Mojo for Instagram
Make planning with Trello
Retail Salesperson Galeries Lafayette
Feb 2019 - Feb 2020 (1 year 1 month)
Prepared merchandise for sales floor by pricing or tagging Engaged with customers to build rapport and loyalty Animate department sales during event (Halloween, Christmas) Maintain department using catalog of brand Increased sales on Summer period
Education
Philiance Formation School Bachelor of Social Media, 2021- 2022
High School Marcel Pagnol Associate Degree, Store Business Management 2015 - 2017
High School Jean Pierre Timbaud High School Diploma 2011 - 2014
