Faisal Khan Suri

Seasoned IT leader with 18 years of experience specializing in ERP solutions and Business Intelligence. Proven track record driving organizational growth through strategic planning, client solutions, and leadership in high-stakes projects. Skilled in architecting Microsoft stack-based solutions and building strong, high-performing teams.

Senior Solutions Consultant (Contract) - JoT Digital

(2024-10)

• Led end-to-end implementations of Microsoft Dynamics 365 Business Central, including requirements gathering, solution design, configuration, testing, deployment, and post-go-live support.
• Configured and optimized Finance, Sales, Purchasing, Inventory, and Warehouse modules to align with business processes.
• Conducted business process analysis, gap assessments, and recommended ERP solutions to improve operational efficiency and system adoption.
• Managed data migration, system integrations, customizations, and reporting solutions to support business requirements.
• Facilitated user training, stakeholder workshops, and User Acceptance Testing (UAT) to ensure successful implementations.
• Provided ongoing application support, troubleshooting, and enhancement recommendations while collaborating with technical teams on extensions and integrations.
• Delivered ERP projects that improved process efficiency, data accuracy, reporting capabilities, and overall business performance.

Chief Development Officer - National Council of Canadian Muslims

(2021-01)

• Constructed the financial backbone of the non-profit organization to address required services.
• Secured $2.3 million in reserves, leading to a 30% increase in personnel.
• Built key relationships with national partners through community engagement and corporate sponsorship.
• Led the development of financial reporting structures, reducing reporting time by 50%.
• Built fund intake and management solutions to streamline legacy processes.
• Hired personnel for the development team and other practice areas, including Law, Education, Government and External Affairs, Media, and Community Engagement.

Manager, IT Solutions Western Canada – GP - BDO Canada

(2016-10 - 2021-03)

• Managed high-profile projects with teams of 15+, consistently supporting a $5 million annual budget.
• Created a unified ecosystem addressing ERP solutions and infrastructure requirements.
• Identified and created streams of business with existing and new clients.
• Developed transition plans for Dynamics GP clients moving to Business Central.
• Maintained high revenue for the practice while meeting demanding organizational budget targets and forecasts.
• Sold more than $1 million in services provincially.
• Managed significant projects with estimated costs over $1 million while maintaining client and vendor relationships.
• Architected solutions based on Dynamics, Business Intelligence, and CPM models using Microsoft stack platforms.
• Troubleshot issues and formulated effective resolutions.
• Addressed team development needs, encouraged personal growth, and coached for succession.
• Maintained service excellence across dynamic teams in a challenging environment.
• Provided subject matter expertise, recommendations, and ongoing solutions.

Senior Consultant - Etelligent Solutions

(2008-10 - 2016-10)

• Managed solution implementations and system upgrade projects with a strong focus on budget and deliverable deadlines.
• Managed project and delivery team members ranging from 3 to 15 members across client and core project teams.
• Interfaced with team members and clients to ensure ongoing communication, project success, and risk assessment.
• Identified, understood, and documented functional requirements.
• Troubleshot problems and formulated resolutions.
• Delivered Microsoft Dynamics GP implementations, including modules and ISV solutions.
• Worked with Microsoft Dynamics GP web technologies and cloud solutions.
• Implemented and designed CPM solutions, including budgeting and forecasting models.
• Integrated data from CRM on-premise and Dynamics GP into data warehouses.
• Developed SQL Reporting Services reports, KPIs, and dashboards.
• Trained users in classroom and one-on-one settings and provided high-SLA support.

Team Lead, Information Systems/Operations - Reliance Protectron / VOXCOM

(2002-10 - 2008-10)

• Managed and supported hardware and software implementations across the company.
• Managed Support Services and the development team.
• Participated in key corporate strategic planning sessions with a focus on information systems and operations.
• Supported company mergers and acquisitions by aligning system platforms.
• Led internal projects focused on financial and security-based applications.
• Developed web applications used by commercial and residential customers across Canada.
• Developed telecom web applications to activate security systems remotely.

Applied Degree - Information Systems Technology - NAIT – Northern Alberta Institute of Technology (1996-06 - 2002-12)

Diploma - Computer Systems Technology - NAIT – Northern Alberta Institute of Technology (1996-06 - 2002-12)