Farhana Masuma

More than 5 years of experience in network provisioning, technical project management, IP transport planning and lnter-networking Design. Hands-on experiences on Microwave link, Direct Fiber transport, routing-switching, Site power-plant and baseband. Designing large-scale telecommunications projects within IP network including private fiber, backhaul, radio and leased lines for wireless network.

Creating technology roadmaps to understand where to focus technology development and innovation efforts. Creative and analytical problem solver, efficient and well organized, showing superb interpersonal skills, a dynamic personality as well as a strong capability to adapt and learn new technologies.

Equipment Engineering Specialist - SM Consulting Services Inc. - West region of Rogers

(2022-01)

Acting as an IP designer in aggregation engineering in West region of Rogers.

• Designing for Enterprise Customer's transport EPL, EVPL and EP-LAN and ENNI for Customer circuit Integration.
• Issue Field plan and define Traffic profile for OLT traffic based on project requirements.
• Doing IP Network upgrade for new features of Microwave and Baseband Upgrades.
• Scripting for routers and switches for various types of service for wireless network.
• Working with 3rd party vendor for transport plan and integrating to regional Headend.
• Issue IWO, PWO and MoP for Field Ops as well as IPOps for Change request in production network.
• Providing support for tier-3 for Network troubleshooting on outage.
• Prepare Engineering Work Order for Network Modification, new turn up and Swap with old Gears to new.
• Provide Engineering plan for rehome, network cut, decomm and new build.
• Working with Core-Network Engineering team to define QoS, CoS parameters define and establish engineering standards for Aggregation Engineering team.
• Tier-3 troubleshooting, incident analysis, performance monitoring, root-cause investigations by analyzing Label and classify behaviors, issues, anomalies.
• Define schemas and structure for data pipelines and create Engineering standards, documentation, work orders, process, service provisioning workflows.
• Interface with client teams and support enterprise customer transport design, vendor coordination, service-provider engagement.

BSS and Transmission Engineer - Banglalink Digital Communications Ltd, VimpelCom

(2014-01 - 2015-12)

Executed Designed and established project for new BTS project from the beginning (site acquisition) to the end (On Air).

• Determined planning and implementing specific RF equipment requirements for new capacity upgradations in IP Networking.
• Created basic Methods of Procedures (MOPs) that describe the processes to be followed by the installation/Maintenance staff to add/remove/modify network components.
• Project Planning, forecasting, vendor negotiation, PO issued, site term negotiation, Agreement and SLA.
• Collaborated engineers with different teams and other technical resources to accelerate project and finish by target time.
• Worked with ISP provider for E1 and T1 line lease and ensured their fiber as well as backhaul connectivity.
• Meeting with service provider and keeping record on ongoing project progress.
• Site priority selected based on UCD, HEX from RF planning team design. Oversaw the ordering, PO approval process and installation of the network equipment supporting both IT team and Telecom.
• Created monthly financial forecasts and monthly status reports to ensure projects were timely and within projected scope for IT office, BSS Operations, new IP network provision.
• Plan prepared for technical team and interpreted to finance team on budget calculation and optimization.
• Planned for different work completion procedures and budgeting with limited accessories support.

Transmission Associate Engineering Specialist - Orascom Telecom, Bangladesh

(2008-01 - 2011-12)

Operation & Maintenance

• All types of transmission like SDH, PDH, SONET, Ethernet, ATM handling and maintenance.
• Software, patch upgrade, new feature testing & special events network planning.
• Closely monitored of teamwork for achieve target date for completion of works of different projects like BTS, BSC, MSC migration, Microwave, WLAN, Wi-Fi, Wi-Max installation & maintenance.
• Worked for E1 rent to ISP customer and customer handling for their troubleshooting.
• Worked with Fiber team for ODF installation, connectivity with OSN.
• Provided support for TT handlings, drive tests & identify coverage problems.
• Performed preventive maintenance programs and keep all maintenance records.

M. Eng - Electrical and Computer Engineering - Ryerson University (2017-01)

B.Sc - Electrical & Electronic Engineering - Ahsanullah University of Science & Technology (2008-01)