Fatima Traore

I am currently studying special education and have developed hands-on experience working with various types of clientele, including vulnerable populations in healthcare and community settings. I am comfortable in sensitive contexts and stand out for my active listening, empathy, and stress management.

Receptionist and Housekeeper - La Maison des greffés Lina Cyr - Montréal, QC

(2026-01)

Part time

• Welcoming and supporting individuals awaiting transplants and their loved ones
• Providing supportive presence and active listening
• Managing calls, registrations, and administrative tasks
• Coordinating daily reception operations in a sensitive environment
• Processing payments and maintaining case follow-ups
• Maintaining a clean, calm, and welcoming environment
• Respecting confidentiality and applying an empathetic approach

Housekeeper - Entretien ménager Roy - Montréal, QC

(2022-01 - 2024-05)

• Thorough cleaning of public and private environments
• Maintaining clean and safe spaces
• Managing equipment and handling physical tasks

Dispatcher - Services Progressifs Placement en soins de santé - Montréal, QC

(2023-01 - 2024-02)

• Planning and managing schedules for nursing staff, PABs, and auxiliaries
• Coordinating between healthcare facilities (CLSC, CHSLD, residences) and on-duty staff
• Communicating effectively to ensure service continuity and meet urgent needs

Security Guard (covid contract) - Sécurité XGuard - Montréal, QC

(2021-01 - 2022-01)

• Surveillance in sensitive and vulnerable environments
• Calm and professional intervention in stressful or tense situations
• Enforcing sanitary measures and managing access control
• Contributing to the maintenance of a safe environment

Salesperson, Cashier - Call It Spring - Montréal, QC

(2018-08 - 2021-01)

• Opening and closing the store, managing keys and the cash register
• Welcoming and advising customers, showcasing products, and meeting sales targets

DEC - Special Education - Décarie (2025-08)