Community Associate at Regus (2022-09 – 2025-11)
- Open the centre and make sure the TV is on, coffee machine is working perfectly and make sure all the meeting rooms are nice and neat for the incoming clients of the day.
- Help customers/clients to book their meeting rooms and order catering if needed.
- Answer and transfer phone calls from outside clients to the appropriate person and answer any questions that they may have.
- Print and Scan minute books, financial statements and other legal documents.
- Process local, inter provincial and international couriers using various service providers.
- Open and deliver mail once a day to all the floors.
- Troubleshoot basic IT problems.
- Help the clients in setting up their A/V for a presentation.
Business Centre Administrator at PwC (2021-09 – 2022-03)
- Printed and scanned minute books, financial statements and tax documents.
- Opened and deliver mail twice a day to all floors.
- Processed local, inter provincial and international couriers using various service providers.
- Processed registered mail, ordered postage money and stationery supplies, booked and maintained meeting rooms.
- Activated access cards and answered inquiries from internal clients.
Underwriting Assistant at Intact Financial Corporation (2019-01 – 2020-06)
- Performed basic underwriting support functions under the direction of an underwriter, including gathering underwriting information, data entry and policy conversion.
- Handled non-complex endorsements, cancellations and renewals including accurate premium computation.
- File maintenance including follow-up for all outstanding underwriting data.
- Communicated with brokers via e-mail and telephone.
- Carried out other office and clerical duties as required.
Administrative Support/Key Master at Intact Financial Corporation (2014-10 – 2018-12)
- Liaised with machinery vendors and providers.
- Operated folding/inserting machine and the postage machine, and maintained high production levels of outgoing mail.
- Collected, sorted and distributed all outgoing broker and branch mail, including courier and registered mail.
- Assisted other Corporate Services teams as necessary to meet deadlines.
- Processed registered mail for western region, which included coordination with other teams, preparation of envelopes and for pickup by Canada Post and couriers.
- Endorsed cheques before delivery to accounting department.
- Replacing cabinet lock cylinders for security purposes.
- Tracked, issued and replaced keys and access cards for employees and guests.
Mailroom & Fleet Supervisor at Xerox Services (Enform Site) (2013-10 – 2014-06)
- Received, sorted, and delivered all mail, courier packages, large cartons, and inter-office deliveries, and processed outgoing mail and courier packages, both domestic and international, with various different couriers.
- Recorded and maintained office supplies, such as toners, paper and drum cartridges.
- Processed safety audits and printed out monthly reports.
- Provided customer support and supply solutions to problems that arose.
Guitar Instructor at Self-Employed (2012-10 – 2014-11)
I taught beginner to intermediate guitar out of my home to students who were 6 to 50 years old. I taught acoustic, classical, and electric guitar in a wide variety of genres, using songs they were interested in playing.
- Basics of the proper handling of the guitar
- How to tune the guitar and its parts and functions
- Beginner chords and simple strumming patterns
- More complex chords and strumming patterns as students progressed
- How to read tablature and standard music notation, fingerpicking, scales and arpeggios, and improvisation
- Coaching on performing live to interested students
Mailroom Supervisor at Newalta Corporation (2007-08 – 2012-10)
- Printed out monthly reports.
- Recorded, maintained, and delivered office supplies such as photocopy paper and computers.
- Provided customer support and supply solutions to problems that arose.
- Liaised with account representatives, like Purolator and Pitney Bowes.
- Received, sorted, and delivered all mail, courier packages, large cartons, and inter-office deliveries and process outgoing mail and courier packages, both domestic and international, with various different couriers.
