Cindy Steadman

Dedicated and compassionate professional with extensive experience in management, banking, pharmacy assistance, and social services. Strong background in customer service, team leadership, client support, and administrative operations. Proven ability to build positive relationships, manage confidential information, solve problems effectively, and deliver high-quality service in fast-paced environments.

Recognized for professionalism, communication skills, and commitment to supporting individuals and communities.

Community Service Associate - The Salvation Army Church - Hanover, ON

(2023-02)

Previously worked at Owen Sound Branch from 10/2022-01/2023

• Provided support and advocacy for individuals and families accessing social services.
• Supervise daily operations and efficient workflows.
• Led, trained, and motivated staff to assist clientele & daily goals.
• Maintained high standards of customer service and operational excellence.

Community Support Leader - March of Dimes Canada/MODC - Drayton, ON

(2022-06 - 2022-08)

• Conducted client intake assessments and maintained detailed case documentation.
• Trained PSW staff including special function care.
• Assisted clients in achieving personal goals through ongoing support and referrals.

Pharmacy Assistant - Brown's Guardian Pharmacy - Walkerton, ON

(2017-09 - 2022-06)

• Assisted pharmacists with prescription preparation and customer service.
• Processed prescription orders and managed inventory levels.
• Supported daily pharmacy operations in a fast-paced environment.
• Produced special order medications in a sterile compounding room.

Customer Service Representative - Scotia Bank - Hanover, ON

(2017-01 - 2017-12)

• Processed financial transactions accurately, including deposits, withdrawals, and payments.
• Assisted customers with account inquiries, banking products, and services.
• Maintained confidentiality and complied with banking policies and regulations.
• Resolved customer concerns professionally and efficiently.
• Balanced cash drawers and completed end-of-day reconciliation procedures.

Counselor - Leads Employment Services

Support Worker - TMAC Rehabilitation Consulting

HAL/Home at Last worker - Red Cross

Store Manager - Luxottica

Announcer - Blackburn Radio

Community Service Worker - Community Services - Hrs. Academy of Learning (2016-01 - 2016-12)