Fiorella Bustamante

I am an HR recruitment professional with 2+ years of HR and administrative experience combined and I’m looking to kickstart my career in HR/recruitment.

QY Search & Advisory (Toronto), Recruitment/HR Assistant (Co Op) 01/2024 – 04/2024

• Conducted Job market analysis across a variety of industries to find partnership opportunities. HR trends and market research including the usage of AI tools in HR processes, the importance of life-work balance and flexible and remote work
• Candidate research, sourcing and screening across sales, marketing and administrative positions, including internships. Got training on and utilized a recruitment industry-focused applicant tracking system and CRM
• Elaborated job postings for marketing and administrative positions

• Organized and kept all the information in a digital format by transferring data from physical documents to virtual documents (data entry)
• Conducted market and competition analysis across platforms like Google, Instagram and LinkedIn.

  Created attractive posts on Canva for the company’s social media (Instagram and LinkedIn)

• Conducted pre-screening phone calls for the HVAC Technician position
• Any other clerical job that was requested

Ecobusiness Bienes Raices (Peru), Real Estate Agent & Social Media Manager

01/2022 – 08/2022

• Real Estate Agent
• Search properties on sale/rent to find partnership opportunities
• Conducted customer service and Built long-lasting and trustful relationships with customers (networking)
• Negotiated with customers to find the best deal for both parties
• Social Media Manager
• Conducted market and competition analysis across different parts of the city
• Created different content on Canva about new properties and general changes in the properties catalogue. 
• Created a marketing plan and posted according to it.

• Conducted customer service at the storefront. Received all clients who came to the store, explained and showed the options available, and solved any doubts.
• In charge of 90% of sales across different platforms like WhatsApp, phone calls and in-person. In charge of the petty cash
• Conducted continuous warehouse checks to keep an accurate count of every item.

  In charge of the warehouse Kardex

• Filing and keeping data in storage
• Sending emails to clients
• Planning meetings, Scheduling appointments and Creating and managing written communication
• Kept the store clean and organized during the day.

• Conducted a general review of the employees’ files, identified missing documents in each file and completed them
• Handled and managed delicate information of employees. Organized and checked employee’s contracts
• Helped with the organization of diverse events for the company and its employees such as medical fairs and fellowship events
• Helped with the creation of the Patient’s Guide for the organization
• Conducted the registration of all the external doctors of the organization and kept the information secured
• Conducted translations of different documents from English to Spanish 
• Any other administrative duties

College Certificate, Humber College, Human Resources01/2023 – 04/2024BSC, University of Catholica San Pablo, Business Administration 03/2015 – 07/2020