Foluso Omoyeni

Detail-oriented implementation professional with 15+ years of experience leading customer onboarding programs, complex data migration initiatives, and system configuration across financial services and banking. Skilled at guiding enterprise clients through full onboarding lifecycles — from requirements gathering and data mapping to validation, training, and go-live support. Consistently delivers high data accuracy (98%+), exceeds client satisfaction targets, and reduces time-to-value through streamlined onboarding processes.

Implementation Consultant – Onboarding & Data Migration - Morgan Stanley - Calgary, AB

(2021-04)

Own the end-to-end customer onboarding lifecycle for enterprise software implementations — from initial data discovery and requirements gathering through data mapping, migration execution, validation, and client sign-off.

• Manage 10+ concurrent client onboarding projects, coordinating cross-functional teams to ensure accurate, on-time data migrations with 98% accuracy across all engagements.
• Develop and execute data validation frameworks and automated scripts to ensure integrity of migrated data across multiple interconnected systems, reducing errors by 25%.
• Conduct structured client training sessions post-migration, accelerating end-user adoption and contributing to a 20% improvement in client satisfaction scores.
• Analyze client data requirements, identify migration gaps, and engineer tailored solutions to resolve compatibility issues before go-live.
• Design custom reports using SQL Server Reporting Services (SSRS) to validate migration completeness and surface discrepancies for remediation.
• Adhere to change control and data governance procedures during all migration and deployment activities, ensuring audit-readiness.
• Serve as the primary escalation point for data migration issues, performing root-cause analysis on complex configuration and data mapping problems.

Implementation Specialist – System Configuration & Client Onboarding - Morgan Stanley - Calgary, AB

(2019-07 - 2021-03)

• Executed data migration testing and validation plans to confirm accuracy of client data transfers, maintaining comprehensive defect and test case logs.
• Configured enterprise applications to client specifications, managing data mapping and system setup while ensuring compliance with security and regulatory standards.
• Developed detailed documentation of data migration processes, system configurations, and business requirements to support client handover and internal knowledge transfer.
• Delivered onboarding training to new clients on migrated systems and applications, gathering usability feedback to refine future migration and onboarding processes.
• Maintained regular client communication throughout onboarding, providing transparent progress updates and proactively managing expectations.
• Reduced delivery timelines by 15% by refining test scripts and streamlining QA workflows in the pre-migration validation phase.

Business Analyst – Data & Reporting - First Bank of Nigeria Ltd - Lagos, Nigeria

(2009-09 - 2019-04)

• Led data analysis and reporting initiatives using SQL and Tableau, building dashboards that tracked migration KPIs and data quality metrics for senior stakeholders.
• Performed gap analysis on legacy systems ahead of migrations, identifying data quality issues and proposing cleansing and transformation solutions.
• Identified cost-saving opportunities through process automation, reducing manual data handling and improving migration throughput.
• Provided technical support during user acceptance testing (UAT) cycles, ensuring data outputs matched business requirements before system go-live.
• Managed project budgets, procurement, and financial projections across multiple data and systems initiatives.

Master of Science (M.S.) - International Business - University of Nottingham (2008)

Bachelor of Science (B.S.) - Economics - University of Ilorin (2005 - 2008)