Sadaf Ahmed

Results-driven human resource professional with 6+ years of experience specializing in full-cycle recruitment and structured onboarding programs. Proven expertise in sourcing, screening, and placing candidates across security services, logistics, and healthcare sectors. Skilled in building candidate pipelines and managing workflow. Experienced with workday, oracle, LinkedIn recruiter, indeed, Naukri, Canada job bank and SharePoint in high-volume, compliance-focused environments.

Cashier - Machi Machi AB Inc. - Edmonton, AB, Canada

(2026-03)

• Processed transaction accurately via POS system, handling cash, debit, credit and contactless payments with consistent zero-variance end-of-shift reconciliation.
• Manage cash drawers including opening/closing counts, float verification and timely reporting of discrepancies in compliance with company cash-handling policy.
• Administered loyalty programs and promotional campaigns by applying for member rewards bundle offers and limited time discounts to drive customer retention and repeat visits.
• Delivered a professional, brand-aligned guest experience by greeting customers promptly resolving complaints diplomatically and escalating complex concerns to supervisor as needed.
• Demonstrated comprehensive menu knowledge to provide tailored beverage recommendations and drove incremental sales through strategic upselling of add-ons and upgrades.
• Assisted in preparing and quality-checking signature milk teas, fruit teas, and specially drink to brand recipe standards verifying customization accuracy prior to every customer handoff.
• Coordinated order queue management during peak periods, ensuring timely fulfillment of in-store takeout and third-party delivery orders within established service time targets.
• Maintain front-of-house cleanliness, monitored supply levels, completed opening/closing checklist, and upheld Alberta Health Service food safety and hygiene standards throughout each shift.

Human Resources Officer - Guardium Security Services - Edmonton, AB, Canada

(2023-11 - 2026-03)

• Managed end-to-end recruitment cycles including job posting, applicant screening, structured interviewing, and offer extensions for large, multi-branch security workforce across Edmonton and surrounding areas.
• Post and manage job advertisements across indeed, linkedin, and other platforms; build and maintain active candidate pipelines for ongoing and anticipated guard and supervisory vacancies.
• Conduct competency-based interviews evaluating candidates' experience, certifications (E.G., Security license, first aid), education, and cultural fit; oversee full candidate inventory management throughout the selection process.
• Facilitate all pre-employment formalities including criminal record checks, security license verification, reference checks, and offer documentation preparation in compliance with Alberta Employment Standards Code.
• Conduct and deliver new employee orientation and onboarding programs for security guards and supervisors, covering company policies, site-specific procedures, uniform issuance, and scheduling expectations.
• Monitor daily guard shift schedules using tracktik and connecteam; track show/no-show incidents, late arrivals, and shift coverage gaps, coordinating with operations supervisors to arrange replacement coverage in real time.
• Track and record daily attendance, overtime, and shift swaps for a large workforce; flag discrepancies and escalate unresolved attendance issues to operations management for action.
• Maintain comprehensive employee records both offline (physical personnel files) and online (HRIS and Shared Drives), ensuring all documentation — including contracts, licenses, certifications, and amendments — is current, organized, and audit-ready.
• Serve as the first point of contact for employee HR queries regarding pay, scheduling, leave entitlements, benefits, disciplinary procedures, and company policies; provide timely, accurate responses and escalate complex matters to senior management.
• Consistently maintain accurate and up-to-date employee records through structured data management practices, ensuring timely tracking of probationary reviews, license renewals, and shift coverage requirements across multiple branches.
• Draft and issue all employment correspondence including offer letters, employment confirmation letters, warning letters, schedule change notices, and termination documentation in accordance with company guidelines.

Human Resource Executive - Swastik Roadways Corporation - Bhiwandi, Maharashtra, India

(2022-05 - 2023-10)

• Issued all categories of employment letters including confirmation, joining, promotion, increment, warning, appreciation, experience, termination, and full and final settlement letters.
• Managed yearly performance appraisal cycles and oversaw attendance, compensation, and employee benefits processing.
• Ensured regulatory compliance and administered employee health insurance as part of broader health and safety responsibilities.
• Administered office operations including corporate travel arrangements (flight, bus, train) and inventory management.
• Planned and organized employee welfare events including birthday and anniversary celebrations, Indian festival programs, yoga sessions, and staff recognition activities.

Officer – Human Resource - Jacobs Solution India Private Limited - Mumbai, Maharashtra, India

(2022-04 - 2022-05)

• Processed HR documentation for new hires, background checks, status changes, performance evaluations, benefits, and separations.
• Administered HR programs encompassing compensation, benefits, leave, attendance, disciplinary matters, and performance and talent management.
• Drove learning and development initiatives and prepare communication and rollout plans for training programs.
• Managed the exit process end-to-end, including conducting structured exit interviews.

Human Resource Trainee - Swastik Roadways Corporation - Bhiwandi, Maharashtra, India

(2021-09 - 2022-03)

• Sourced candidates via job portals including Naukri and Linkedin; managed job postings and screened incoming applications.
• Conducted initial telephonic screening interviews and coordinated subsequent interview rounds with senior stakeholders.
• Managed candidate documentation, background verification, and pre-employment formalities.
• Facilitated joining and onboarding formalities for all new hires.

Senior Assistant – Human Resource - DXC Technologies India Pvt Ltd - Thane, Maharashtra, India

(2020-04 - 2021-08)

• Delivered day 1 induction sessions for new hires covering company policies, benefits, and onboarding action items.
• Executed end-to-end business processes on workday including pre-hire task completion, profile verification, offer validation, compensation approval, and employee id generation.
• Managed e-filing of new joiner documents and statutory forms in FileNet and SharePoint in adherence to data compliance standards.
• Resolved HR onboarding queries via HRconnect at tier-2 and tier-3 levels for both employees and business managers; produced audit reports for outstanding action items.
• Ensured regulatory compliance and administered employee health insurance as part of broader health and safety responsibilities.
• Administered office operations including corporate travel arrangements (flight, bus, train) and inventory management.
• Planned and organized employee welfare events including birthday and anniversary celebrations, Indian festival programs, yoga sessions, and staff recognition activities.

Human Resource Analyst - IKS Healthcare India Pvt Ltd - Airoli, Navi Mumbai, Maharashtra, India

(2019-12 - 2020-03)

• Designed and implemented comprehensive recruiting strategies; developed and maintained updated job descriptions and specifications.
• Sourced and attracted candidates through databases, social media platforms, and job portals; conducted structured competency-based interviews.
• Evaluated applicants' qualifications, skills, and cultural fit, prepared detailed analytical recruiting reports for senior management review.
• Actively promoted the company's employer brand and reputation as a preferred workplace.

Recruitment Trainee – Internship - Larsen & Toubro Infotech Ltd - Powai, Mumbai, India

(2016-05 - 2016-08)

• Managed overseas recruitment operations including job posting, candidate sourcing, interview coordination, and offer management.
• Screened and pre-qualified candidates for referral to hiring panels and compiled performance metrics reports for recruitment activities.

Master of Management Studies (MMS) - Human Resource Management - ARMIET Institute, Mumbai University (2015 - 2017)

Bachelor of Commerce (B. Com) - Business & Accounts - NG Bedekar College of Commerce, Mumbai University (2012 - 2015)