Francesca Delacruz
CRHA
Talent
L'Île-Perrot, QC, CanadaMember since July 19, 2026
Proficiency in CNESST administrative processesCollection and analysis of medical documentsCommunication with various stakeholdersPriority management and handling a high volume of filesKnowledge of LATMPRigorAutonomyOrganizational skills
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Proficiency in CNESST administrative processesCollection and analysis of medical documentsCommunication with various stakeholdersPriority management and handling a high volume of filesKnowledge of LATMP
About
Human resources graduate with more than two years of experience in occupational injury claims management.
Experience
CNESST Claims Management Advisor - Prévigesst inc - Sherbrooke
(2025-03 - 2026-07)
- Analyze claim eligibility and ensure administrative and medico-legal follow-up of occupational injury files
- Coordinate medical assessments and monitor the medical progress of files with employers, the CNESST, and healthcare professionals.
- Draft opposition comments, BEM requests, cost-sharing requests, medical assessment mandates, and various administrative correspondence
- Represent clients before the CNESST in the context of file follow-up and contestations.
- Participate in the preparation of files intended for contestation proceedings (DRA and TAT).
- Participate in the preparation and sending of temporary assignment forms to physicians
CNESST Claims Management Advisor - Groupe conseil Novo SST - Longueuil
(2024-02 - 2025-02)
- Ensure administrative and medico-legal follow-up of occupational injury files.
- Prepare opposition letters, BEM requests, medical assessment mandates, cost-sharing requests, and various administrative correspondence.
- Plan and coordinate medical assessments with clinics, employers, and healthcare professionals.
- Conduct follow-ups with clients, the CNESST, and various stakeholders to ensure the progression of files.
- Collaborate in the preparation of files intended for the TAT
Human Resources Advisor (internship) - Vapor Rail, une compagnie Wabtec - Saint-Laurent
(2023-01 - 2023-04)
- Review applications and qualifications to determine candidate suitability
- Plan and coordinate interviews in collaboration with hiring managers
- Manage all communications with candidates
Education
Bachelor's Degree - Human Resources Management - UQAM (2023)
Certificate - Service Administration - UQAM (2021)
Skills
CRHA
