Human Resources Business Partner - Act Consultants Inc. - Langley, B.C. and Kelowna, B.C.
(2025-06)
- Partnered with senior leadership to align HR strategies with overall business objectives and drive organizational performance. Strategies formulated and implemented included Empowering and entrusting front line managers to be accountable of their team's performance and safety goals (Manager KPI formulation). This proved to be very successful and was internally measured to increase both efficiency and safety performance by 18%.
- Created and implemented Mental Health initiative to combat the risk of burnout, negative external economic effects which enveloped into the "Health and wellness" committee function.
- Acted as a trusted advisor to managers on various HR related aspects including, employee relations, workforce planning, succession planning, organizational resourcing and employee development.
- Proven results in successfully managing major sensitive conflict resolution cases between both workers and co-workers and cases involving the client and company workers. Displayed strong communication and resolution tact while maintaining the highest level of confidentiality and integrity. Professional dealings with the provincial regulator led to a successful decision for all parties concerned. Examples of types of cases handled includes Bullying and harassment in the workplace, allegations of
- Led the implementation of a fully integrated HRIS that improved reporting, data collection, status-changes, personnel files, vacations, leave of absence.
- Established educational training programs and employee growth plans to invest in employees' careers and individual goals that are aligned with organizational needs and growth strategies. Examples include leading the "Women in trades" initiative in the industrial plumbing industry.
- Monitored adherence to labor laws and employment regulations in both union and non-union environments in various Canadian provinces liaising with various government agencies to ensure compliance in these aspects. This proved very important when a case arose regarding the employers "duty to accommodate" an injured worker who was let go based on work volume strategy whilst he was recovering from a workplace injury. Worked through the case with careful navigation of labor laws and Provincial workpl
Human Resources Business Partner & Safety Coordinator - ZE Power Engineering - Richmond, BC
(2019-11 - 2025-06)
- Helped formulate and drive change management initiatives by supporting organizational restructuring, process improvements, and cultural transformation. Examples of initiatives included formulating and leading the "working at home" initiative in tandem with the company's change in structure to a hybrid working at home and office model. This involved aligning HR and Safety departments to work in collaboration to implement a risk mitigation model from both standpoints of labor law and provincial wo
- Ensured compliance with Worksafe BC regulations, labor laws, company policies, and HR and safety best practices to minimize organizational risk. This proved to be essential during the COVID-19 Pandemic with new strict safety and HR policies/protocols to be formulated, implemented and monitored for effectiveness.
- Implemented and managed the WorkSafeBC claims management process in alignment with the safety department and created an effective Return-to-Work modified work program for injured workers aligned with safety and HR provincial regulations.
- Conducted both HR and Safety internal audits for gap analysis and continual improvement opportunities, providing clear recommendations for business department leads to increase efficiency.
- Led the Joint Health and safety Committee (JHSC) in the resolution of all safety concerns within the business operations and aligning core values of high-profile clients such as BC Hydro and Fortis BC with the organization. This was recognized as an area that enhanced the "Partnership Model" with BC Hydro and the organization with the common goal of shared values.
Human Resources coordinator - JMT Roofing and Painting - New Westminster, B.C.
(2015-03 - 2019-10)
- Supported full talent lifecycle, including recruitment and selection strategy, onboarding, retention, and career development planning.
- Formulated the organizations "new employee handbook" for all employees detailing the companies' expectations and regulatory best practices the company operated under.
- Created job descriptions for all levels in the organization and implemented key performance indicators for performance reviews working alongside team managers.
- Used Human Resources metrics to identify trends and needs within the business and translate these into strategic and relevant HR deliverables.
Administrative Assistant & Human Resources Assistant - Tritech Group Ltd. - Langley, BC
(2013-09 - 2015-03)
- Responsible for the onboarding process of all new employees ensuring they were up to speed on all HR and company policies and protocols with clear compliance reviews and sign offs as acknowledgements.
- Created accurate and detailed job descriptions for all roles and positions in the company to ensure clear expectations and to enhance the accountability model.
- Maintained employee information by entering and updating employment and status change data on newly integrated HRIS namely BambooHR.
- Assisted the HR Director with the formulation and implementation of required Human Resources policies and procedures. This included communicating the new protocols to the workforce and answering any questions and concerns arising from the new policy protocols.
- A key member in the Joint Occupational Health and Safety Committee supporting the resolution of safety issues and input into new HR and safety initiatives to continually improve as an organization.
