Gaganpreet Kaur
Protective Services Guard
About
Dedicated and customer-focused hospitality professional with experience in front desk operations, night audit, customer service, and healthcare security. Skilled in guest check-in/check-out, reservations, payment processing, administrative support, and resolving guest concerns in fast-paced environments. Proficient in Microsoft Office and quick to learn new software systems.
Experience
Protective Services Guard - Securiguard Services Ltd. (North Bay Regional Health Centre) - North Bay, Ontario
(2025-03)
- Provided exceptional customer service, responded to emergencies, maintained incident reports, assisted visitors, and ensured a safe healthcare environment.
Front Desk Agent / Night Auditor - Marriott by the Falls
(2025-02 - 2025-08)
- Managed check-ins/check-outs, reservations, payments, guest inquiries, and overnight front desk operations.
Front Desk Agent / Night Auditor - Wyndham Hotel
(2025-08 - 2026-03)
- Performed front desk operations, night audit, billing, reports, and coordinated with hotel departments.
Sandwich Artist - Subway
- Delivered customer service, prepared orders, handled POS transactions, and maintained food safety.
Customer Service Associate - Retail & Restaurant Experience
- Provided customer assistance, processed transactions, and supported daily operations.
Education
Diploma - Hairstyling - Niagara College
