Admin Assistant - Integral Property Services Ltd.
(2025-08)
- Providing day-to-day administrative support, including scheduling, filing, and correspondence.
- Handling incoming calls, emails, and client inquiries in a professional and timely manner.
- Maintaining accurate financial records, invoices, and expense reports.
- Assisting with accounts payable/receivable, data entry, and bank reconciliations.
- Processing purchase orders, receipts, and vendor payments with accuracy and efficiency.
- Preparing reports, spreadsheets, and financial summaries for management review.
- Monitoring office supplies and coordinated with vendors to ensure smooth operations.
- Ensuring confidentiality of sensitive company and financial information
Bookkeeper & Property - New Sunrise Homes Ltd
(2023-12 - 2025-07)
- Processed transactions in Sage and QuickBooks for Accounts Payables & Receivables.
- Reconciled vendor statements and resolved payment-related issues through direct communication.
- Coordinated with vendors and subcontractors, building professional relationships to ensure timely payments and smooth operations.
- Assisted property management with leasing support, tracking renewals, and coordinating with tenants.
- Responded to resident inquiries and concerns, ensuring a high level of customer service and timely resolution.
- Maintained accurate property and financial records to support management in achieving leasing and operational goals.
Customer Service Associate - Walmart
(2012-02 - 2020)
- Delivered high-quality customer service by resolving inquiries and complaints to ensure satisfaction and retention.
- Trained, supervised, and appraised staff to maintain strong performance standards.
- Monitored and reviewed departmental performance regularly to meet company targets.
- Organized promotional displays and marketing materials to attract and engage customers.
- Built positive customer relationships by actively listening, identifying needs, and offering tailored solutions.
Bookkeeper - AffiliateVia Online Media Pvt. Ltd. - India
(2008 - 2011)
- Post journal entries and reconcile accounts, prepare trial balance of books, maintain general ledgers and prepare financial statements
- Facilitate conversion of client's invoices from computerized software to accounts.
- Handling petty cash expenses and creating cash vouchers.
- Bank reconciliation every Friday
- Maintaining employee's attendance records & handling payroll and preparing financial statements.