Gilles Charette

Key Contributions

• Strategic Leadership: Managed projects with budgets from $50K to $800M, tailoring technology solutions to business needs.
• High-Stakes Project Management: Led significant initiatives like the organizational failover and TRAX 11 upgrade for WestJet and strategic projects for CH2M HILL Energy Canada Ltd., focusing on operational improvements and technology integration.
• Expert in Change Management: Strong interpersonal skills and systematic approach have been instrumental in driving organizational change and fostering environments of accountability and efficiency.
• Team Leadership: Focuses on ability to mentor and develop talent, ensuring team alignment and effective collaboration.

Technical and Strategic Expertise

• Specializes in navigating complex project landscapes and implementing technology solutions that drive corporate objectives.
• Extensive practical experience applying artificial intelligence across business strategy, operations, project management, financial analysis, marketing, research, product development, and creative production. I have used AI as a strategic and execution tool to develop business models, analyze opportunities, create executive and technical documentation, design websites and digital experiences, develop brands and visual identities, generate and refine imagery, conduct complex research, structure financial and operational reporting, build client-facing materials, and accelerate decision-making.
• My experience extends beyond individual AI tools to the design and application of AI-driven workflows, specialized AI personas and agents, agentic systems, and AI-enabled business processes. This includes developing concepts for AI-powered executive and CFO capabilities, defining multi-agent roles and governance, creating AI-supported project and performance management systems, establishing audit trails and human oversight, and exploring integrations that allow AI to interact with existing business software and data.
• I have incorporated AI into real-world consulting, entrepreneurial, investment, technology, and client projects, using it to move rapidly from concept and research through strategy, prototyping, communication, design, documentation, and implementation planning. My approach focuses on using AI not simply for content generation, but as a business multiplier combining human judgment, structured experimentation, automation, data, and AI capabilities to improve speed, quality, creativity, and organizational performance.
• I am also actively developing my understanding of agentic AI, AI orchestration, AI governance, privacy, compliance, cognitive-bias mitigation, human-AI collaboration, and deployable AI business systems, with an emphasis on creating practical solutions that can scale from small and mid-sized organizations through to enterprise environments.

Project Leadership

I have held leadership roles in a diverse range of projects, with budgets spanning from $50K to an $800M, covering sectors such as healthcare, commercial business, engineering, oil & gas, and the airline industry. My expertise lies in bridging the gap between technology and business, establishing robust relationships at every level.

• I have represented major EPC/EPCM, construction, health, and airline projects. Notably, I played a pivotal role in several high-profile airline projects, ensuring seamless integration of technology solutions to enhance operational efficiency.
• I have consistently demonstrated the ability to initiate, plan, execute, and control large-scale projects, ensuring they are completed on time and within budget. My competencies also include business transformation, quality assurance, risk management, and the provision of professional services.
• I have been instrumental in developing and implementing efficient project delivery frameworks at Wolf Medical Systems, CH2M HILL, National Medical Solutions and BalancePoint Partners.
• I place a strong emphasis on team dynamics, ensuring the creation of cohesive teams. Additionally, I invest time in mentoring team members, helping them identify their strengths and set ambitious goals.
• While I prioritize diplomatic approaches, I am also prepared to take assertive measures when necessary to achieve desired outcomes.

Change Leadership

Worked with diverse groups and individuals in equally diverse industries and cultures going through significant transformation change. Core of working through change depended upon relationship management, mentoring and providing clarity, strategy and direction.

• Success in bringing cross-functional group of business leads at Precision Drilling to be true working peers understanding cross vertical process and impacts up and downstream, moved from of point of finger pointing to ownership and accountability.
• Helped to transform organizations from non-technology integrated environments to environments where technology was not just accepted but embraced.
• Strength in assessing environments by conducting assessments with input to build strategy and planning documents which incorporate best known practices.
• Very hands on through implementation ensuring leadership and project team are engaged and accountable to providing visible active endorsement and understand the commitments they need to make in ensuring change is successful.
• Active role in mentoring leaders with barriers to success whether it is working subordinates, supervisors, processes and internal or external partners

Education

Leader as Coach 2012

Bluepoint Leadership Development

OIPC Privacy Training 2010

Saskatchewan Government

OIPC Privacy Training 2008

IBM

First Aid & CPR 2007

St. John's Ambulance

Construction Training Safety System 2006

Manta

Business Administration & Computer Science 1991 -1993

Lakeland College

Certifications

Prosci Change Management Certification 2012

AdPro Change Management Systems Inc.

MCSE 1998

PBSC Training Centres