Godfrey Mutambirwa

I'm a mature, hard-working, loyal, meticulous person who thrives on challenges. I am a practical hands-on person that leads by inspiring and influencing others with over 15 years of experience in the maintenance, repair of copiers and printers.

Printer Copier Technician - Vallyventures Pty Ltd.

(2012-08)

• Installation and configuration of new machines, ensuring seamless integration with existing systems.
• Full disassembly and repair experience in a range of laser printers.
• Deliver a first-class customer service experience
• Preventative maintenance.
• Good knowledge & experience of various printers including Ricoh, Konica Minolta, Samsung, HP and many others.
• Mechanically-minded and proven fault-finding techniques
• Computer and Networking literacy
• Providing excellent customer handling skills & maintaining the highest standards of quality for the products training and support to clients.
• Ordering Spares.
• Providing Online Technical Support.

Printer Copier Technician - Canon Automation

(2008-02 - 2012-07)

• Repairs in laser printers, mainly Canon, HP & Samsung
• Troubleshooting, provide high level technical support, providing prompt and efficient solutions to clients.
• Installation, configuration and troubleshooting of Windows and Microsoft Office and Outlook.
• Training Technicians on repairs and configuration.
• Ordering of correct parts and consumables.
• Managing service contracts.
• Assisting Clients in upgrading and maintaining machines.
• Field Service and maintenance.
• Refurbish, rebuilt, repair of computers & printers.

Technician - Speed Computers

(2006-01 - 2007-02)

• Diagnosed and repaired PCs and laptops, ensuring reliable performance.
• Assisted clients with technical issues, providing clear guidance and effective solutions.
• Performed software configuration and installation, including operating systems and specialized applications.
• Conducted printer servicing and maintenance, improving functionality and extending equipment lifespan.

Certificate A+ - ZDECO College (Zimbabwe Computer Institute) (2002)

Diploma PC Engineering & Networking - PC Engineering & Networking - MacMaine School of Computing (2004)