Senior HR Manager - Nambiti Technologies (Pty) Ltd - Centurion, South Africa
(2014-07)
IT services company providing staffing solutions for technology projects across multiple industries. Lead enterprise HR strategy and full-spectrum HR operations for a 200-employee IT services organisation, supporting technology staffing solutions across multiple industries.
- Implemented performance management systems that increased employee goal completion from 65% to 90%.
- Developed and executed employee engagement programs, reducing voluntary turnover by 33% over three years.
- Streamlined HR processes, saving ~150 hours annually, improving accuracy, reporting, and compliance.
- Advised senior leadership on workforce planning, succession planning, and policy development.
- Designed leadership and development programs for middle and senior management to strengthen internal capabilities.
- Managed HR budget, ensuring cost-effective allocation of resources.
- Led initiatives in recruitment, onboarding, performance management, employee relations, compliance, and HR analytics.
- Successfully reduced employee turnover while maintaining high engagement in a fast-growing IT environment.
- Introduced HR dashboards and metrics reporting for senior leadership, enabling data-driven decision-making.
- Improved HR operational efficiency through process automation and optimization.
Senior HR Executive - Flemingo Duty Free Shops International (Pty) Ltd - Hatfield, South Africa
(2011-06 - 2014-07)
Global retail organisation operating in 30+ countries. Managed national HR operations for South Africa within a global retail organisation, reporting to HR leadership in Kenya and Dubai, as well as local executive management.
- Oversaw full-cycle HR management including recruitment, onboarding, performance management, employee relations, training, compliance, and policy implementation.
- Developed and implemented training programs that reduced onboarding time by 20% and improved staff performance and retention.
- Designed and executed employee engagement initiatives that increased retention and overall employee satisfaction.
- Aligned local HR practices with global corporate standards while adapting to local operational requirements.
- Provided HR analytics and reports to local, regional, and global leadership to support strategic business decisions.
- Advised local management on workforce planning, succession planning, and talent development initiatives.
- Successfully implemented HR initiatives aligned with global corporate strategy while managing local operational realities.
- Improved staff performance and engagement through targeted training and development programs.
- Established reporting and HR analytics frameworks to support regional and global HR decision-making.
Group HR Officer - Luvhomba Group (Pty) Ltd - Pretoria, South Africa
(2007-11 - 2011-05)
Cash Crusaders Franchisee. Provided group-level HR support across multiple retail stores, overseeing HR operations, compliance, and workforce planning.
- Managed HR functions for multiple Cash Crusaders retail stores, including recruitment, payroll, performance management, compliance, and employee relations.
- Implemented HR policies and processes that enhanced operational efficiency and compliance with labor legislation.
- Developed and delivered training programs for store managers and staff, improving productivity and operational effectiveness.
- Provided workforce planning support, HR reporting, and analysis to guide management decisions.
- Coordinated employee engagement and retention initiatives across multiple store locations.
- Strengthened HR processes and compliance across multiple locations.
- Successfully improved operational efficiency and staff engagement through structured HR initiatives.
Volunteer - GWAPA (NGO) - Gweru, Zimbabwe
(2007 - 2007)
- Supported community-based HR and administrative projects focused on organizational development and employee support initiatives.
HR Intern - Gweru Local Municipality - Gweru, Zimbabwe
(2005 - 2005)
- Assisted with recruitment, employee onboarding, HR record-keeping, and compliance monitoring.
- Gained foundational experience in HR policies, labour compliance, and employee relations.
