Hala Khairy

Over 15 years providing administrative support to senior management in Canadian and international corporations in IT, Educational, Environmental, Tourism and Financial sectors. Expertise in documentation, processing confidential correspondence, coordinating travel arrangements for senior executives, scheduling meetings, preparing agendas and meeting minutes. Excellence in recommending process improvements and resource optimization strategies.

Strong problem-solving and negotiation skills; ability to exercise tact and good judgment. Proven time management skills; ability to prioritize assignments and meet tight deadlines. Successfully developing contractual agreements with governmental entities, international hotel chains and airlines resulting in costs savings.

Executive Assistant at Edara Consultancy (2018-07 – Present)

IT Project Management consultancy

• Maintained daily activities calendars and scheduled appointments for the Director Head
• Provided efficient, confidential support utilizing technical, communication and organizational skills
• Coordinated meeting agendas, prepared minutes of meetings and presentations to the steering committee
• Follow up on action items of MOM, e-Filing and retrieving corporate records, documents, and reports
• Arranged conference calls, audio and visual (this includes scheduling meetings, confirming meetings, booking meeting rooms and ensuring there are no conflicts)
• Prepared expense reports and adhered to expense tracking rules and guidelines
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions ended in saving the consultancy CAD 103,000
• Handled outsourcing contracts negotiation agreements ended in saving Edara a sum of CAD 50,000 annually
• Facilitated contractual process of professional services agreements for the consultancy which increased the customer base by 40%

Principal at GTA Academy (2015-05 – 2018-06)

• All startup procedures of the school. City approvals, rental contracting, interior designs, curriculum initiation and expectations, teacher selection criteria and ministry of education requirements.
• Ministry of education approvals and inspections procedures
• Strategic planning of the school plans
• Promoted higher learning standards and developments of students and staff.
• Initiated GTA Academy policy and procedures for the operation of the school.
• Initiated parent handbook
• Initiated teachers handbook
• Created and maintained the school budget
• Created the school philosophy
• Formulated a clear mission-vision of the school and abided by it.
• Supervised staff in handling classes, follow up lesson plans, and classroom management policies.
• Acted as an instructional leader to maintain high quality of learning and working Atmosphere.
• Promoted standard procedures in the selection of learning materials, equipment, and evaluation process.

Executive Assistant at Bookota.com (2010-08 – 2011-02)

A travel agency with over 60,000 hotel network worldwide

• Provided a high-level administrative support to Chief Executive Officer
• Acquired three new corporate customers
• Facilitated the process of closing two US$300,000 deals; received letter of appreciation for successful completion of the task
• Reconciled daily sales orders and cash collections
• Coordinated sales promotion activities and approved advertising documents
• Prepared sales analysis reports for regional sales managers
• Took initiative to create training programs for employees

Executive Assistant at International Fund for Houbara Conservation (IFHC) (2010-01 – 2010-07)

Abu Dhabi governmental initiative to preserve the Houbara bird in the wild

• Established the office of Director General and managed day-to-day office operations
• Prepared reports, reconciled credit cards, and managed petty cash
• Managed accounts payable and accounts receivable; monitored expenses against approved budget monitored budget and budget approvals
• Responsible for payroll including tabulation of accrued employee benefits
• Received appreciation from the Director General for facilitating the government to government agreement

Service Quality Officer at Abu Dhabi Islamic Bank (2004-12 – 2009-12)

Islamic Bank established on 20th May 1997 as a Public Joint Stock Company ADIB

• Structured bank's Corporate Standard Manual through integration of newly orchestrated processes resulting in a customer base increase by 4%
• Led internal control process re – engineering project
• Reviewed and recommended improvements for complaints management system to enhance quality policies and procedures
• Applied quality policies and procedures for to solve customer complaint resulting in the increase of customer satisfaction by 12%
• Played part in to the implementation of the recommendations issued by Internal Audit, Operational Risk, Legal and Compliance areas departments
• Continuously achieved 3 months special bonus for outstanding performance
• Awarded/recognized for recommending the process enhancing customer relations at the bank branches

B.A. in Commerce – Ain Shams University (1994)