Haley Miller

Marketing graduate with a Bachelor of Commerce specializing in Marketing and experience supporting business operations, client relationships, customer engagement, and brand experiences. Skilled in marketing support, communication, sales, relationship management, and creating meaningful customer interactions across business, hospitality, and retail environments. Recognized for strong leadership, adaptability, organization, and the ability to manage competing priorities while delivering exceptional results.

Marketing & Business Support (Casual) at LAN-Quest Ltd (2023-04 – Present)

Support marketing and business initiatives for an IT services organization, contributing to client engagement and operational goals.

• Assist with customer communications, relationship management, and maintaining professional client interactions.
• Support the creation of marketing materials and client-facing resources to strengthen brand presence.
• Coordinate administrative tasks, customer information, and internal processes while maintaining accuracy and organization.
• Collaborate with leadership to improve customer experience and support business growth.
• Apply marketing knowledge to understand client needs and enhance communication strategies.

Host | Server | Bartender | Manager on Duty (MOD) at Bedford Neighbourhood Pub (2026 – Present)

• Lead daily operations as Manager on Duty, supporting team performance, service standards, and customer satisfaction.
• Manage customer experiences by building relationships, resolving concerns, and ensuring a positive brand impression.
• Train and support team members while promoting efficiency, teamwork, and strong service standards.
• Apply sales techniques through product recommendations, customer engagement, and personalized service.
• Demonstrate leadership, organization, and decision-making skills in a fast-paced environment.
• Balance operational responsibilities while maintaining professionalism and attention to detail.

Pro Shop Associate & Bartender at The Links at Montague Golf Course (2025 – Present)

• Represent a premium recreational brand through exceptional customer service and relationship building.
• Support retail sales by providing product recommendations and understanding customer preferences.
• Build strong relationships with members and guests through professional communication.
• Assist with events, daily operations, and creating memorable customer experiences.
• Manage transactions and customer inquiries while maintaining accuracy and professionalism.

Retail Associate at Winners / Homesense

• Supported customers through personalized service, product recommendations, and sales assistance.
• Developed an understanding of consumer behaviour, purchasing decisions, and customer preferences.
• Assisted with merchandising and maintaining an engaging shopping environment.
• Worked collaboratively in a fast-paced retail setting while adapting to changing priorities.

Hospitality Team Member at RCR Hospitality / The Cable Wharf

• Supported event operations and guest experiences in a high-volume environment.
• Maintained strong communication and teamwork while delivering professional service.
• Developed organizational skills through event coordination and customer engagement.

Bachelor of Commerce in Major in Marketing – Saint Mary’s University (2025)