Marketing & Business Support (Casual) at LAN-Quest Ltd (2023-04 – Present)
Support marketing and business initiatives for an IT services organization, contributing to client engagement and operational goals.
- Assist with customer communications, relationship management, and maintaining professional client interactions.
- Support the creation of marketing materials and client-facing resources to strengthen brand presence.
- Coordinate administrative tasks, customer information, and internal processes while maintaining accuracy and organization.
- Collaborate with leadership to improve customer experience and support business growth.
- Apply marketing knowledge to understand client needs and enhance communication strategies.
Host | Server | Bartender | Manager on Duty (MOD) at Bedford Neighbourhood Pub (2026 – Present)
- Lead daily operations as Manager on Duty, supporting team performance, service standards, and customer satisfaction.
- Manage customer experiences by building relationships, resolving concerns, and ensuring a positive brand impression.
- Train and support team members while promoting efficiency, teamwork, and strong service standards.
- Apply sales techniques through product recommendations, customer engagement, and personalized service.
- Demonstrate leadership, organization, and decision-making skills in a fast-paced environment.
- Balance operational responsibilities while maintaining professionalism and attention to detail.
Pro Shop Associate & Bartender at The Links at Montague Golf Course (2025 – Present)
- Represent a premium recreational brand through exceptional customer service and relationship building.
- Support retail sales by providing product recommendations and understanding customer preferences.
- Build strong relationships with members and guests through professional communication.
- Assist with events, daily operations, and creating memorable customer experiences.
- Manage transactions and customer inquiries while maintaining accuracy and professionalism.
Retail Associate at Winners / Homesense
- Supported customers through personalized service, product recommendations, and sales assistance.
- Developed an understanding of consumer behaviour, purchasing decisions, and customer preferences.
- Assisted with merchandising and maintaining an engaging shopping environment.
- Worked collaboratively in a fast-paced retail setting while adapting to changing priorities.
Hospitality Team Member at RCR Hospitality / The Cable Wharf
- Supported event operations and guest experiences in a high-volume environment.
- Maintained strong communication and teamwork while delivering professional service.
- Developed organizational skills through event coordination and customer engagement.
