Hana Umer

I am a hardworking and motivated Marketing graduate who has acquired extensive knowledge in the field through the study given by my college and previous work experience in establishing business requirements, social media skills and quick customer problem solving skills.

Moreover, I have contributed immensely in improving the work given to me by successfully managing projects with less supervision and increased performance.

Handle customer's complaints, provide appropriate solutions and alternatives Welcome customers in a polite and friendly manner

Assisting customers with disabilities or other impairments, as needed Enforcing event rules and relevant health and safety regulations

Manage and maintain existing customer accounts Respond to enquiries on account or operational matters Perform general office administrative duties

Acquired document‐controlling skills

3 yr Diploma in Business Marketing management