Hannah Nicoll

Masters-qualified Child and Youth Care professional with 20 years of post-qualification experience across frontline practice, program management, and community development in government, non-profit, and education settings. Currently employed as a Child and Youth Care Worker within School District 42, designing and delivering evidence-based Social Emotional Learning programs and providing targeted support to young people and families in school-based environments. Founder and Executive Director of Positive Futures Youth Society, a registered non-profit organization developed in direct response to identified community need, with three programs successfully delivered and four additional programs secured through competitive grant funding within the first year of operation.

A recognized leader in program design, partnership development, and stakeholder engagement, with a proven track record of securing funding, managing budgets, and leading multi-disciplinary teams to achieve measurable outcomes for young people. Recipient of a local government award for excellence in partnership working. Committed to bridging the gap between professional practice and academic learning to support the development of the next generation of Child and Youth Care practitioners.

Founder & Executive Director at Positive Futures Youth Society (PFYS) (2025-06 – Present)

PFYS is a registered non-profit organization established to address identified gaps in youth support services in the Maple Ridge community.

• Identified an unmet need in the community following a reduction in school-based CCW hours and responded by founding PFYS
• Designed and developed 2 original youth programs from inception
• Successfully launched and delivered 3 programs within the first year of operation
• Secured gaming grant funding to deliver 4 additional programs, ensuring sustainability and growth of the organization
• Established governance structures, board oversight, and community partnerships required to operate as a registered non-profit

Child and Youth Care Worker at School District 42 (2022-09 – Present)

Primary placement at Blue Mountain Elementary School (3.5 days/week), with additional casual CCW experience across multiple SD42 schools, including the District Environmental School (February 2026 – present).

• Integral member of the school support team, collaborating with educators, administrators, and families to ensure holistic student wellbeing
• Designed and implemented a school-wide Social Emotional Learning (SEL) program integrating evidence-based approaches into daily school life
• Managed a caseload of 40+ students, delivering targeted SEL programming through group and 1:1 interventions
• Facilitated family engagement and coordinated community referrals to external support services
• Adapted programs and practice across diverse school environments, including settings with a focus on environmental and outdoor education
• Facilitated a district-wide professional development workshop for all CCW staff across SD42 on Professional Development Day

Youth Program Manager at Deafness Support Network (DSN) (2016-08 – 2020-08)

DSN is a non-profit organization providing support and services for people with sensory loss. This role directed the Youth Service within DSN, the only Deaf Youth focused support service in Cheshire, targeting 150+ young people annually.

• Finalist of a UK national non-profit award "Children and Young People Now" for Youth Organization of the Year
• Successfully secured grants totaling GBP 130,000 (CAD approx. $220,000) to ensure the sustainability of the Deaf Youth Service
• Designed and delivered the only Deaf Youth focused Duke of Edinburgh Award program in Cheshire, engaging underrepresented young people to achieve their Bronze and Silver Awards
• Through stakeholder consultation, redesigned and relaunched the Youth Service, increasing membership by 1,006% in 3 months
• Supported a team of 19 young leaders to deliver 15 Deaf awareness workshops and participate in 11 community events, with direct impact on 856 members of the public
• Management of 6 direct reports and a team of 8 volunteers
• Designed and directed Deaf youth activities to promote growth in mental, emotional, and educational areas
• Oversaw the full lifecycle of each successful grant, including implementation, development, and close-out of programs
• Facilitated partnerships between organizational departments, external agencies, corporate funding entities, and non-profits
• Prepared and presented quarterly financial statements and annual activity reports for directors, funders, and stakeholders
• Hired, trained, and developed Youth Workers, volunteers, and communication support workers
• Coordinated referrals to community services by advocating for individual needs

Youth Outreach Officer at National Deaf Children's Society (NDCS) (2012-12 – 2016-08)

NDCS is a UK-wide non-profit organization that supports Deaf children and their families. This role piloted a community-based model of outreach, embedding officers locally to provide direct support.

• Project managed a 3-year initiative targeting 600+ marginalized stakeholders, identifying 12 recommendations for organizational transformation that were positively received and implemented nationally
• Increased NDCS membership by 27% through face-to-face community engagement and relationship-building with hard-to-reach youth and families
• Completed stakeholder consultation and analysis to identify the needs of Deaf young people at a local level
• Budget management and facilitation of a small grants program
• Designed, delivered, and evaluated 12 different pilot projects including Young Volunteers Development programs and community communication strategies
• Planned and managed community meetings, public forums, and outreach events
• Cultivated relationships with referral sources and raised organizational brand awareness

Prevention Service Manager at Trafford Youth Offending Service (2006-07 – 2012-12)

One of the top-performing Youth Offending Services in England and Wales. The Prevention Service focused on identifying young people at risk of entering the criminal justice system.

• Led projects over 3 years that supported a 95% reduction in First Time Entrants to the Criminal Justice System in the borough
• Personally recognized by the Chief Inspector of Trafford Police for a significant reduction in antisocial behavior through a targeted crime prevention strategy, summer 2010
• Winner of the inaugural Pride of Trafford Chief Executive Award, recognized for excellence in partnership working
• Contributed to achieving government-approved quality accreditation for the Trafford Prevention Service
• Designed, delivered, and risk-managed programs of intervention for young people at risk of offending
• Directly managed a team of outreach workers, volunteers, parenting support workers, and case managers
• Event-managed large community events of 300+ people in crime hotspot areas
• Planned and controlled budgets; administered a commissioning process for community groups delivering crime prevention programs
• Managed and delivered parenting programs and support groups
• Collaborated with Police, Fire Service, and Social Services to develop community response plans
• Hired and trained more than 20 staff members

Youth Prevention Services Case Manager at Trafford Youth Offending Service (2005-07 – 2006-06)

• Coordinated referrals and program resources for clients
• Facilitated Family Group Meetings with families in personal crisis
• Presented talks at community groups to promote organizational mission and programs

Multimedia Youth Worker at Rotherham Council (2001-09 – 2004-06)

• Designed and delivered multimedia project work with groups of young people at risk of school exclusion following a needs assessment
• Delivered multimedia training to large groups of staff
• Directed activities for young people to promote growth in mental, emotional, and educational areas

Master of Arts in Youth and Community Work – Manchester Metropolitan University (2006-06)

Bachelor of Arts in Human Services – Nottingham Trent University (2001-09)

A-Levels in Geography, Sports Studies and General Studies – Swinton Academy (1998-09)