Hannah Z

Client-focused wellness professional with experience in consultative sales, client retention, and customer service across fitness, medical aesthetics and hospitality environments. Skilled in building rapport, identifying client needs, and guiding purchasing decisions through relationship-driven communication. Passionate about health, wellness, and transformative client experiences.

Pilates Instructor at Club Pilates (2026-01 – Present)

• Led group sessions while building strong client relationships that increased class retention and membership interest
• Created a motivating environment that encouraged long-term client engagement and loyalty

Medical Esthetician at Global Medical Esthetics (2024-11 – Present)

• Conducted in-depth consultations to identify client needs and recommend tailored treatments
• Upsold skincare products and services based on client goals, increasing retail sales
• Educated clients on treatments, helping them confidently commit to services

Medical Office Assistant at Restore Sports Medicine (2024-11 – 2025-12)

• Handled client interactions, bookings, and payments in a fast-paced clinic environment
• Communicated treatment options and services clearly to support client decision-making
• Maintained strong organization and follow-up with clients

Server/Bartender at Craft Beer Market (2023-05 – 2025-11)

• Consistently upsold menu items, increasing average order value through strategic recommendations
• Built rapport quickly with guests to enhance experience and influence purchasing decisions

Global Medical Esthetics – Blanche Macdonald (2024-11)