Hardik Patel

Looking for a challenging position in a field where I can apply my academic knowledge and skills into practice and also develop new skills through hard work and dedication.

Network implementation specialist - Rogers - Canada

(2024-01)

• Supported end-to-end deployment of access and core network equipment by conducting physical on-site surveys of HFC platform equipment, documenting connectivity, and validating infrastructure readiness.
• Performed database updates, data entry, and documentation reviews to ensure accuracy of network records in alignment with physical surveys and project requirements.
• Collaborated with access planners, headend teams, and wireless operations to support project execution, resolve technical issues, and ensure smooth implementation of new network deployments.
• Managed work orders and material requirements to support installation activities and project timelines.
• Executed installation and troubleshooting of telecommunications equipment, including transport systems, IP core components, and Spine & Leaf architecture.
• Participated in headend optimization initiatives, including planning and overseeing infrastructure upgrades such as BDFB and cable system augmentations.
• Ensured adherence to all corporate health and safety policies and legislative requirements during field and facility-based activities.
• Utilized AutoCAD, Microsoft Office, and standard computer hardware/interface tools to support design updates, reporting, and documentation. Supporting existing processes and implementing change requirements as a part of a structured change control process.
• Oversaw the full invoice lifecycle, ensuring vendor billing accuracy, validating deliverables, and supporting financial tracking for project budgets.
• Monitored vendor performance against PO timelines, ensuring work completion prior to invoicing and escalating delays or discrepancies as needed.
• Evaluated vendor's work quality in alignment with Roger's policies, providing performance ratings and feedback to support continuous improvement and contract compliance.

Junior Manager, NI/ Access Layer - Excel Group Inc. - Toronto

(2023-04 - 2024-01)

• Provide logistical support, respond to queries, document changes, and assist with testing, assessment, diagnosis and resolution of network service outages and incidents.
• Troubleshooting: Identifying and resolving network issues or outages in a timely manner to minimize service disruptions.
• Client-Vendor Coordination: Interacting with equipment vendors for support, procurement, and related matters.
• Project Quotation, Scheduling, Creating NCT's.
• Provide technical support and troubleshooting for the implementation of access and network deployments.
• Collaborating with headend Tech's and wireless operational teams for project Execution.
• Installation, maintenance, and repair of cable systems and other types of wiring for cable.
• Training and Development: Staying updated on industry trends and technologies and participating in training programs to enhance skills and knowledge.

Implementation Team Leader - DTS Technical Inc. - SWO, GTAW, GTAC

(2016-08 - 2023-04)

• Conceptualize, build, and maintain tools to support network deployment and operations.
• Good understanding of RF, Video, Digital networking and Ethernet.
• Experience with the usage of RF/Video/Data/IP and transmission test equipment.
• Profound knowledge of Rogers Cable.
• Knowledge of HFC, FTTx fiber optic network design.
• Participating in development, improvement of processes and procedures related to Faults Management, Change Control and Preventive Maintenance.
• Completing projects on a timely basis and reporting it to the assigned department.
• Demonstrating participation and coordinating with cross functional teams as required.
• Travelling to various sites as per the project requirements.
• Adhering to Health and Safety regulations in accordance with company's policy.
• Ensuring the documentation of services, equipment's according to the standard protocol and procedures.

Post-Graduation Diploma - Project Management - Centennial College (2010 - 2012) Toronto, ON

Bachelor's - bioinformatics - SP UNIVERSITY (2006 - 2009) Gujarat, India