Harleen Kaur

Compassionate, dependable, and patient-focused Personal Support Worker (PSW) and Unregulated Care Provider (UCP) with experience providing exceptional care in retirement communities, hospitals, and home care settings. Graduate of the Personal Support Worker Program from Centennial College with practical clinical experience supporting older adults, including residents living with dementia, Alzheimer's disease, diabetes, mobility limitations, and other complex medical conditions. Currently employed as a PSW/UCP at Winchester Glen Retirement Community and as a Personal Support Worker with Senior Helpers, delivering high-quality resident care while maintaining dignity, independence, safety, and comfort.

Experienced in medication assistance, insulin administration within UCP scope, mechanical lifts, dementia care, infection prevention, electronic documentation, and interdisciplinary collaboration. Known for excellent communication, compassion, professionalism, and the ability to build trusting relationships with residents, families, nurses, and healthcare teams. Seeking a full-time opportunity in a hospital, long-term care home, or retirement residence where I can continue providing outstanding resident-centred care.

Personal Support Worker (PSW) / Unregulated Care Provider (UCP) - Winchester Glen Retirement Community - Oshawa, Ontario

• Provide compassionate and individualized care to residents in accordance with care plans.
• Assist residents with bathing, dressing, grooming, toileting, feeding, mobility, and personal hygiene.
• Support residents with dementia and Alzheimer's disease using person-centred approaches that promote dignity and independence.
• Administer medications and insulin within the UCP scope of practice while following physician orders and facility policies.
• Observe and report changes in residents' physical, emotional, and cognitive conditions.
• Complete timely and accurate electronic documentation of all resident care.
• Safely operate Hoyer lifts, Sara Stedy devices, mechanical lifts, and other mobility equipment.
• Maintain infection prevention and control standards.
• Respond quickly to emergencies, falls, and resident incidents.
• Collaborate effectively with Registered Nurses, Registered Practical Nurses, physicians, physiotherapists, and interdisciplinary teams.
• Promote resident comfort, emotional well-being, and quality of life.
• Consistently recognized for compassionate resident care.
• Built strong therapeutic relationships with residents and families.
• Demonstrated reliability while managing multiple residents in a fast-paced environment.
• Maintained accurate and professional documentation.

Personal Support Worker (PSW) - Senior Helpers - Ontario

• Deliver personalized home care services for elderly clients.
• Assist clients with personal hygiene, meal preparation, medication reminders, mobility, companionship, and household support.
• Support clients living with dementia through individualized care strategies.
• Encourage independence while ensuring safety.
• Observe and document health changes.
• Communicate effectively with families and healthcare professionals.

Personal Support Worker Student Placement - Aspira Retirement Living

Clinical Experience

• Assisted residents with daily living activities.
• Supported dementia care using person-centred communication techniques.
• Assisted with transfers using mechanical lifting equipment.
• Maintained resident safety and comfort.
• Practiced infection prevention and control procedures.
• Documented resident observations accurately.
• Worked collaboratively with nurses and healthcare staff.

Hospital Clinical Placement - Lakeridge Health Ajax

Clinical Experience

• Assisted patients with personal care and mobility.
• Supported nursing staff in delivering patient-centred care.
• Assisted with feeding, positioning, hygiene, and transfers.
• Followed hospital infection control procedures.
• Monitored patient conditions and reported changes immediately.
• Maintained patient dignity, privacy, and confidentiality.

Personal Support Worker Diploma - Centennial College