Romi Sukte
Personal Support Worker (PSW), Unregulated Care Provider (UCP)
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About
Compassionate and dedicated Certified Personal Support Worker (PSW), Unregulated Care Provider (UCP) with Medication Administration Certificate with over 2.5 years of experience in retirement home and customer service settings. Skilled in elderly care, medication assistance, Companionship, and daily living support. Certified in CPR, First Aid, WHMIS, GPA, Mask-FIT and Food Safety.
Strong teamwork abilities with a caring and patient-focused approach. Responsible for assisting residents with activities of daily living in a safe, respectful, and compassionate manner. As part of the nursing and care team, the role focuses on promoting resident independence, dignity, comfort, and emotional well-being within a retirement residence setting.
Experience
Unregulated Care Provider (Full-Time) UCP/Nursing Aide at Chartwell Balmoral Retirement Residence (2025-11-06 – Present)
- Administer medications as permitted by facility policy and training
- Monitor and report changes in residents' physical or emotional condition
- Respond to emergency call bells and resident requests
- Maintain accurate documentation and care records
- Follow infection prevention and safety procedures
- Work collaboratively with nurses, PSWs, and healthcare staff
- Assist with activities of daily living (ADLs)
- Coordinate with the pharmacy to order and receive prescribed medications
- Communicate with the Doctor or Nurse/Practitioner the prescribed update and clarification, if needed
- Fax prescription and medical documents to the pharmacy and the doctor's office as required
- Maintain accurate medication records and documentation
- Monitor residents' health and report changes to NOD or the Manager
- Maintain a clean and safe environment for residents to thrive in
Personal Support Worker (PSW) Full-Time at Chartwell Balmoral Retirement Residence (2025-04-07 – Present)
- Provide personal care and support to residents
- Assist residents with all care needs, including Bathing, dressing, toileting, mobility support, etc
- Assist with activities of daily living (ADLs)
- Monitor residents' health and report changes to NOD or the Manager
- Provide companionship and emotional support
- Maintain a clean and safe environment for residents to thrive in
- Working with elderly patients and providing one-on-one care, such as assisting with personal care, meal preparation, and light housekeeping
- Ensuring the fulfillment of individual goals and needs as instructed in the client's support plans
- Helping clients with leisure activities
- Ensuring the health, safety, welfare, and independence of clients
- Assisting and satisfying the social and emotional needs of a client
- Documenting and recording daily care reports, which may include resident incident reports
Personal Support Worker (Casual) at Chartwell Balmoral Retirement Residence (2024-10-03 – 2025-04-06)
- Assisted residents with activities of daily living, including bathing, grooming, dressing, and toileting
- Provide safe mobility support, including transfer and repositioning
- Offered companionship and emotional support to promote to residents mental well being
- Observed and reported changes in residents' physical and emotional conditions to NOD
- Maintain accurate documentation of care provided
Dietary Server (Full Time) at Chartwell Balmoral Retirement Residence (2024-01-29 – 2025-04-06)
- Served meals according to dietary and medical requirements
- Ensured food safety and sanitation standards
- Assisted residents during meal times
- Set up and cleaned dining areas while maintaining a clean and organized environment
- Communicated residents' dietary concerns or changes to the Dietary manager and NOD
- Followed proper portion control and safe food handling procedures
- Promoted a positive dining experience through respectful and compassionate service
Store Associate at Dollarama (2023-12-13 – 2024-03-17)
- Provide friendly and effective customer service in a fast-paced retail environment
- Operated cash register and POS system with accurate cash handling
- Assisted customers with product inquiries and purchases
- Replenished stocke and maintain an organized merchandise display
- Ensure store cleanliness and compliance with company standards
- Support inventory and back-room organization
- Worked collaboratively with team member sto meet daily sales and service goals
Education
Bachelor of Arts – Delhi University