Registrar Office Coordinator - CIOT (PORTAGE COLLEGE) - Canada
(2025-09)
- Manage the College Documents email inbox, ensuring all incoming document-related requests are reviewed, responded to promptly.
- Oversee the issuance of both unofficial and official transcripts to students upon successful processing, ensuring timely and accurate distribution.
- Maintain comprehensive records of document service interactions to ensure proper tracking, follow-up, and continuous improvement of service delivery.
- Escalate student or staff concerns related to document services to the reporting manager without delay, supporting effective issue resolution
- Collaborate with internal departments such as Accounts, the Academic and Student Services department, and IT to address and resolve documentation or technical matters, ensuring seamless operational support
- Maintain and update comprehensive student academic records such as enrollment information, course registrations, official transcripts, ensuring accuracy and confidentiality at all times
- Oversee adherence to institutional policies and government regulations by monitoring student record-keeping practices, ensuring compliance with college standards as well as provincial and federal requirements
- Provide guidance and respond to inquiries from students, faculty, and staff related to registration processes, academic records, deadlines, and institutional procedures, delivering timely and accurate information.
- Engage in broader institutional responsibilities by supporting activities overseen by the Registrar's Office, including the organization and coordination of convocation ceremonies and other related activities
- Perform book codes troubleshooting by identifying and resolving issues concerning the book codes issued to the students.
Business Instructor - CIOT (PORTAGE COLLEGE) - Canada
(2025-07 - 2025-09)
- Teach foundational and advanced concepts of e-commerce, including online business models and digital marketing strategies.
- Develop and deliver engaging lesson plans and course materials tailored to students' learning needs.
- Guide students on practical skills such as setting up online stores, managing payment systems, and customer relationship management.
- Introduce tools and platforms commonly used in e-commerce like Shopify, WooCommerce, and analytics software.
- Provide real-world case studies and examples to enhance student understanding of e-commerce trends and best practices.
- Assess student progress through assignments, projects, and exams to ensure comprehension and skill development.
- Foster a collaborative and interactive learning environment to encourage student participation and engagement.
Computer Software Technician - Honda - India
(2019-06 - 2023-06)
- Designed and administered robust security protocols to protect organizational data from both internal and external threats, ensuring a 30% reduction in data breaches. Monitored security systems and executed preventive measures.
- Maintained accurate and up-to-date system records by developing automated logging systems that ensured a 20% improvement in data retrieval speed. Managed hardware inventories and software licensing information with attention.
- Provided remote technical support to employees across multiple locations, resolving system errors and technical issues efficiently. Reduced average support ticket resolution time by 25% through advanced troubleshooting techniques.
- Identified and solved system issues, leading to a 20% increase in operational efficiency. Led troubleshooting efforts to improve software reliability, minimizing system crashes and optimizing performance for major critical applications.
- Integrated software components into functional systems, reducing system integration time by 22%. Developed and maintained configuration management protocols to ensure seamless updates and upgrades across all platforms.
Information Technology Instructor - Global Academia - India
(2016-06 - 2019-06)
- Deployed digital tools and resources for effective online teaching, reducing course delivery time by 15%. Engaged students with interactive content and created a collaborative learning environment using learning management systems.
- Teaching Subjects Like MS Office Suite, C, C++, Java, Communication, Basic Computing etcetera.
- Conducted regular assessments and coding challenges, resulting in improved coding abilities. Maximized participation in extracurricular coding projects by 25%, fostering student interest in computer science outside the classroom.
- Implemented and guided one-on-one mentorship to students, identifying individual learning gaps and offering tailored solutions. Reduced student learning gaps by 15% by employing personalized teaching strategies and targeted feedback.
- Managed classroom environments, utilizing technical resources to support diverse learning styles. Enhanced student participation and class retention rates by 10% through the integration of multimedia tools and online collaboration.
- Coordinated extracurricular activities such as coding clubs and hackathons, providing students with opportunities to apply the skills in real-world scenarios. Elevated student participation in events by 20% and encouraged collaboration.
