Harpal Taggar

Operations and Process Engineer with 19 years of experience supporting transportation, logistics, and supply chain operations at Canada Post. Experienced in coordinating inventory-related operations, implementing process improvements, supporting multiple operational facilities, and collaborating with cross-functional teams to maintain efficient service delivery. Skilled in SAP, Power BI, AutoCAD, Microsoft Excel, and project management tools, with a strong focus on operational excellence, workplace safety, inventory accuracy, and continuous improvement.

Recognized for delivering dependable support in fast-paced environments while maintaining high quality and safety standards.

Process Engineer: Operations & Logistics - Canada Post - Toronto, ON

(2007-01)

Lead operational improvement initiatives supporting transportation, logistics, and processing operations across 50+ facilities throughout Ontario, coordinating with Operations, Engineering, Maintenance, Transportation, IT, and leadership teams to improve service delivery, safety, and operational efficiency.

• Successfully planned and implemented automated equipment and operational process improvements while minimizing disruptions to daily operations.
• Traveled extensively across Ontario to lead implementation projects, provide on-site operational support, and ensure successful deployment of new systems.
• Developed Standard Operating Procedures (SOPs), work instructions, and process documentation that standardized operations across multiple facilities.
• Serve as a trusted operational resource and primary point of contact for supervisors, managers, and cross-functional stakeholders, resolving operational issues and coordinating timely solutions in a fast-paced logistics environment.
• Supported operational performance across 50+ processing facilities, ensuring consistent communication and effective coordination between departments.
• Built strong working relationships with operations, maintenance, transportation, and plant leadership to successfully execute province-wide operational initiatives.
• Analyze operational performance using SAP, Power BI, and Microsoft Excel to identify trends, monitor key performance indicators, and recommend continuous improvement initiatives.
• Delivered data-driven recommendations that improved operational efficiency, productivity, and service reliability.
• Produced reports and performance analysis to support informed operational decision-making.
• Lead employee training and change management initiatives to ensure safe and consistent adoption of new equipment and operational procedures.
• Trained and mentored 20+ supervisors and frontline employees on equipment operation, standardized procedures, and workplace safety.
• Supported successful implementation of operational changes through coaching, communication, and on-site assistance.