Harpreet Kaur
Supervisor
Talent
Winnipeg, ManitobaMember since May 27, 2024
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About
- Accomplished professional with diverse experience spanning Wireless Sales Consultancy, Software Development, and Academic Instruction, adept at delivering exceptional results in each role.
- Exceeded sales targets through strategic upselling techniques and personalized customer interactions, driving a 15% increase in overall store revenue while maintaining a 95% customer satisfaction rate.
- Demonstrated proficiency in designing and testing software to elevate code quality, achieving an 85% improvement in system accuracy, and utilizing collaborative tools like Office 365 for efficient project management.
Experience
Wireless Sales Consultant (Full-Time) June 2023-Current
Staples Winnipeg- Exceeded monthly sales targets through strategic upselling techniques and personalized customer interactions, contributing to a 15% increase in overall store revenue.
- Educated customers on the latest wireless technology advancements and product features, leading to a 25% rise in customer retention rates.
- Addressed customer inquiries and concerns promptly and effectively, resulting in a 20% reduction in customer escalations and enhanced brand loyalty.
Education
Supply Chain Management -Diploma May 2023-May 2024
Professional, Applied and Continuing Education (PACE) Winnipeg, Manitoba
- The University of Winnipeg
- Management Certificate
- Eligibility for Certified in Management (CIM) designation
