Narpinder Singh Jhajj

Responsible professional with experience in the industry. Excellent customer service and communication skills. Committed to providing safe, comfortable and timely transportation services. Highly motivated professional well-versed in leading successful projects and teams. Proven record of planning and executing projects and driving operational efficiency in fast-paced, deadline-

oriented environments. Skilled communicator with the ability to motivate and inspire teams to drive positive outcomes and develop long-term customer relationships. Adept at utilizing a combination of analytical, technical, and problem-solving skills to maximize team performance.

EXPERIENCE

SITE SUPERVISOR

MR. POWER ELECTRIC LTD

• Liaising with clients and reporting on progress to staff and the public
• Supervising construction workers and hiring sub-

contractors.

• Buying materials for each phase of the project
• Monitoring build costs and project progress
• Conducting quality and safety inspections
• Maintaining quality control checks
• Motivating the workforce
• Day to day problem solving and dealing with any issues that arise.
• Working on-site in all weathers, at clients’ businesses or in a site office.

FRONT DESK MANAGER

SUPER 8

• Defining and implementing front desk objectives and

Edmonton AB December 2023- June 2024

Golden B.C June2023 -December

2023

procedures.

• Hiring and training staff and managing the shift schedules.
• Tending to guests' complaints and questions and providing exceptional customer service.
• Ensuring that the front desk and reception area is kept clean and organized.
• Maintaining front desk office supplies and equipment.
• Managing budgets, records, and contracts.
• Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
• Conducting performance reviews with the front desk staff.
• Generating reports and feedback for presentation to the general manager.

BAKER

Tim Hortons

Golden, BC

April 2018 - March 2022

• Cleaned work surfaces throughout the day to keep facility sanitary at all times.
• Maintained high standards of hygiene and cleanliness in the kitchen to comply with health and safety regulations.
• Stocked, prepped, and cleaned bakery to complete daily opening and closing duties.

FRONT DESK RECEPTIONIST

Best Western

Golden, BC

June 2019 - February 2022

• Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
• Provided a high level of customer service to all clients.
• Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.

MANAGER

Pizza Zone

Victoria, BC

September 2014 - May 2017

• Mentored and trained new employees on company policies and procedures.
• Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
• Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.

DIPLOMA IN BUSINESS

Camosun College, Victoria