Hazem Ibrahim

As a second-year Business Technology Management student at the University of Ottawa, I am passionate about emerging technologies and eager to learn about its application in a business consulting environment. With intermediate knowledge in Excel, Access, and PowerPoint, and currently learning Power BI, I possess proven capability to handle a heavy workload through full-time studying, part-time employment, volunteering, and active involvement in student groups. In addition, my experience working in various customer-facing roles has developed my excellent communication skills, which I believe will enable me to effectively interact with clients and team members in a professional environment.

Walmart - Electronics Associate: Continuously keep informed about new products and technologies and thoroughly explain how products benefit customers. Monitor company inventory to keep stock levels and databases updated. Communicate with customers by answering questions and respond to concerns clearly and concisely to ensure ongoing customer satisfaction. September 2021 - January 2023

Haj Rims and Tires - Mechanic Assistant: Maintain customer and vehicle records, working with both hardcopy service records and computerized data. Communicate effectively with customers to gather information related to vehicles and verify registration and insurance information. July 2021 - September 2021

Tim Hortons - Team Member: Fast learner, motivated and fast worker. Maintain a productive, efficient approach to all tasks. - September 2018 - September 2020

The University of Ottawa - Honours Bachelor of Commerce – Business Technology Management / Minor in Computer Science. Class of 2025 (Expected)